Information Technology - Network EngineerValley View Casino • Valley Center, California, United States
Information Technology - Network Engineer
Valley View Casino
- Valley Center, California, United States
- Valley Center, California, United States
Über
Primary Duties, Responsibilities, And Tasks
All team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence, Mission and Vision Statements as outlined in the Team Member Guide to Success.
Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service.
Team Member expanded technical and security responsibilities in the following areas.
Network and Security Infrastructure Management – Design, configure, maintain, and optimize enterprise networking platforms; administer secure access solutions, network access controls, and policy enforcement; manage secure remote access technologies and endpoint connectivity; configure and maintain next‑generation firewalls and access control policies; ensure compliance with regulatory and gaming industry requirements; maintain and patch network servers, firewalls, workstations, and switches.
Monitoring and Troubleshooting – Monitor LAN/WAN performance and security using enterprise monitoring tools; conduct advanced troubleshooting using packet capture and traffic analysis tools; provide incident response and root‑cause analysis for critical network/security issues; monitor system performance and perform system backup and recovery; conduct equipment inspections to identify potential issues.
Systems Integration Support – Maintain knowledge of server, identity management, and virtualization platforms; collaborate with systems engineers to securely integrate applications and services; assist with infrastructure planning, design, and optimization; collaborate with vendors regarding hardware or software issues; support business continuity and disaster recovery planning.
Data Center Operations – Maintain cabling and labeling standards across data centers; perform regular audits of racks and infrastructure; proactively identify and retire deprecated or unsupported hardware; ensure meticulous physical standards for all data center equipment.
Documentation and Planning – Develop and maintain physical, logical, and rack diagrams; contribute to capacity planning, disaster recovery, and business continuity initiatives; document changes, updates, and configurations consistently and accurately.
Collaboration and Leadership – Work closely with the cybersecurity team to align network security initiatives with organizational goals; partner with vendors and service providers for escalations, upgrades, and issue resolution; mentor junior IT staff and provide subject matter expertise; collaborate with management to provide input, suggestions, and recommendations for department operations and guest service.
Serve as part of the incident response team, collaborating closely with cybersecurity and the broader IT team to maintain a highly available, secure, and compliant infrastructure that supports both casino gaming and hotel operations.
May be required to attend special events.
Other duties as assigned by management.
Responsible for conducting all responsibilities in a professional and ethical manner.
Responsible for maintaining a consistent, regular attendance record.
Adhere to performance standards, company policies and procedures, as they relate to the department.
Required Qualifications
Bachelor’s Degree in Computer Science or a related field. Four years of Information Systems experience. An equivalent combination of education and experience can be substituted for this requirement.
Strong knowledge of systems and security engineering due to the interconnected nature of modern enterprise environments.
Thorough knowledge of enterprise networking platforms and monitoring tools used in large‑scale environments.
Strong organizational and analytical skills.
Strong understanding of network protocols and routing/switching technologies (BGP, OSPF, EIGRP, VLANs, QoS).
Proficiency in patch management for firewalls, switches, and network appliances, ensuring timely updates and security posture.
Experience conducting packet capture and traffic analysis.
Ability to maintain meticulous cabling and labeling standards across data centers.
Experience managing hardware lifecycle, including identifying and retiring deprecated equipment.
Ability to work effectively with vendors and service providers for escalations, upgrades, and troubleshooting.
Manage digital certificates for firewalls and other network devices, ensuring proper application, renewal, and validation to maintain encrypted traffic and secure communications.
Team Member must be able to respond appropriately to stressful situations.
Leadership skills including the ability to articulate clear and precise direction and create a positive work environment with open communication and consistency.
Ability to speak and understand the English language.
Ability to write routine reports and correspondence.
Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form referring back to established guidelines and policies and procedures.
Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks.
Ability to work with mathematical concepts; apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Must use excellent judgment when providing information to our guests and maintain positive guest relations at all times.
Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
Must be able to successfully pass applicable auditions or skill testing and a drug screening test.
May be required to carry a company provided cell‑phone at all times to receive and respond to work‑related calls.
Preferred Qualifications
Previous Information Systems experience in a casino environment.
Intermediate to advanced knowledge in related technology.
Professional certifications such as Cisco CCNA, CCNP (preferred), or CCIE; CompTIA Network; Microsoft; or VMware.
Experience with disaster recovery planning, capacity modeling, and lifecycle management for network hardware and infrastructure.
Experience working with external penetration test team.
Physical Requirements Of The Position
Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions.
While performing the duties of this job, the Team Member is regularly required to talk and hear.
The Team Member may be required to stand, walk, and sit and use hands to manipulate, handle, or feel.
The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
The Team Member must frequently lift and/or move 50lbs up to 100 pounds.
Working Conditions
The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts.
While performing the duties of this job, the Team Member is exposed to secondhand tobacco smoke, moving mechanical parts, risk of radiation from computers, and fumes or airborne particles.
The Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes.
The Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions.
The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud.
Other Information
Native American hiring preference applies.
This job description does not list all the duties of the job. You may be instructed by management to perform other tasks or functions.
You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence.
Management has the right to revise this job description at any time.
The job description is not a contract for employment.
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Sprachkenntnisse
- English
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