Sales Coordinator

6AM City

Vermont, Illinois, United States

Vermont, Illinois, United States

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Job Description The DoubleTree by Hilton Hotel Burlington is currently seeking a Sales Coordinator. This unique position is responsible for working with and supporting the sales team. The role is responsible for initial customer interactions, reporting, working with sales managers and maintaining social media accounts. Consistently striving to help the team maximize revenue, promote relationships and create exceptional experiences this position is fun, exciting and offers exceptional room for growth.
Sales Coordinator
Assists with completing daily/weekly/monthly reports
Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member
Composes and distributes routing correspondence, reports or contracts (to include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM
Administers group and meeting/banquet events for in house functions
Follows up with past clients to ensure guest satisfaction
Coordinates with team on due dates for rooming lists, cut off dates, BEOs, contracts, etc. to ensure that all deadlines are met
Responds to incoming guest inquiries in a timely fashion
Distributes BEO's to staff
Creates and maintains group blocks in the property PMS systems
Works closely with front desk to ensure accuracy of reservations, groups, events
Abides by Prime Time Selling hours
Other duties as assigned
EDUCATION, EXPERIENCE and SKILLS
Minimum of High School education, post-high school education preferred
Preference of 1 year in hotel or conference Catering/Sales Assistant role ability to communicate effectively verbally and in writing
Excellent listening and problem-solving skills
Ability to exceed expectations of guests and team members
Negotiating Skills
Strong computer skills ( Delphi.FDC and OnQ experience desired)
Must have flexible work hours that may include evenings, weekends, and holidays
Sales Focus
Time Management
Integrity/Trust
Solution Focused
Job Type: Full-time
Pay: $24.00 per hour
Benefits
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Shift
8 hour shift
Work Location In person
#J-18808-Ljbffr

Vermont, Illinois, United States

Sprachkenntnisse

English

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