Network Engineer - Chesterfield, MO
VetJobs
- Wildwood, Missouri, United States
- Wildwood, Missouri, United States
Über
Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
For more than 50 years, Silgan Plastics has defined the plastic bottling industry from technical innovation to creative packaging solutions. No matter what your packaging needs, Silgan can and will handle them. From creation to commercialization, our customized approach to each customer’s requirements is what sets us apart from the rest.
SUMMARY DESCRIPTION: (2-3 sentences summarizing the position)
The position requires excellent interpersonal and communication skills including the ability to address system problems using a team approach, the flexibility to work well with co-workers in a variety of problem situations, and the ability to communicate issues and concerns to management in a timely manner. Must be a fast-paced, self-motivated worker with a high degree of persistence with a desire to independently find solutions to difficult problems while knowing when to utilize team resources. This position will install, configure, and support systems and software which provide tactical value to the business. This position will be responsible for supporting security applications and appliances, networks – both wired and wireless, and VOIP telephone system. This position is customer-service oriented, and the person will interface with all levels of the organization. This position requires a broad knowledge of IT systems and strong problem-solving ability.
Major Responsibilities
Provide primary support for Palo Alto firewalls and security applications
Provide support for VOIP phone systems and handsets
Provide support for network including VPN, routers, switches, and wireless access points
Provide support for security related issues including VPN, firewalls, and network performance
Provide first, second, and third level technical support in a large corporate helpdesk environment
Perform problem analysis, troubleshooting and resolution as required on various products to include: desktop hardware and software applications and configurations, LAN and VPN connectivity
Be able to self-start and self-manage their projects and be a team player
Demonstrate "team dynamics" in interactions with all coworkers
Communicate with company associates (users) in both oral and written form
Show exceptional customer service skills and ownership of tasks or projects
Technical Skills Required
4+ years with cybersecurity (e.g., firewalls, IPS/IDS, anti-virus, SEIM)
3+ years telephony experience
3+ years help desk support experience
1+ years hands-on with Palo Alto firewalls
Experience with Cisco, Extreme, Meraki, Aruba networking platforms
Experience with VOIP telephone systems
Experience with Windows desktop operating systems
Strong documentation and network diagram experience
Preferred Skills
CISSP
Security+
CCNA/CCNP or relevant certificate
Other Skills Required
Must be a team player and have a winning attitude
Demonstrate strong problem-solving ability, logical and analytical skills
Strong organizational skills with the ability to work independently
Ability to communicate with all levels of the business and Information Technology
Qualifications
Minimum Education Required: Bachelor's degree in Computer Science, Management Information Systems, or related degree preferred
Location Chesterfield, Missouri
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Sprachkenntnisse
- English
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