Service Advisor (CLT)

If you are looking for a careernot just a jobwith a team that values honesty, hard work, and continuous improvement, we want to hear from you! No automotive experience? No problem. We are happy to train the right candidate who brings a great attitude and strong communication skills.

Competitive Pay: Generous earning potential based on experience.

Work-Life Balance: Closed Sundays!

Financial Security: 401(k) retirement plan with company match.

Health & Wellness: Comprehensive Dental and Vision insurance, plus a dedicated Wellness Program.

Time Off: Paid Time Off (PTO) and paid holidays.

Employee Perks: Deep discounts on vehicles, services, parts, and accessories.

Culture: Fun employee appreciation events and a supportive, team-oriented environment.

Career Growth: Clear pathways for professional advancement within our growing company.

Exceptional Customer Service: Greet customers warmly, listen actively to their vehicle concerns, and provide expert advice on maintenance and repair needs.

Service Coordination: Schedule and manage service appointments to ensure a smooth shop workflow and minimal wait times for our guests.

Tech-to-Customer Translation: Collaborate closely with our skilled technicians to accurately understand vehicle issues and explain recommended repairs clearly to customers.

Transparent Communication: Keep customers proactively informed on their vehicle's status, repair timelines, and any cost updates.

Relationship Building: Follow up with customers post-service to ensure total satisfaction and maintain long-term loyalty.

Experience: 13 years in customer service, retail, hospitality, or an automotive role. (Previous Service Advisor experience is a plus, but a great attitude is our priority!)

Communication: Excellent verbal and written communication skills with the ability to explain complex concepts in simple terms.

Multitasking Pro: Strong organizational skills with the ability to manage multiple repair orders simultaneously in a fast-paced environment.

Mindset: A proactive, team-oriented approach with a strong work ethic, a positive attitude, and a commitment to absolute honesty.

Basic Knowledge: A general understanding or interest in vehicle mechanics is helpful, but not required (we will train you!).

Honesty

Continuous Improvement

Strong Work Ethic

Positive Attitude

Ready to accelerate your career? Apply today to join the Hunter Automotive Group family!