Medical Support Assistant (Advanced)US Department of Veterans Affairs • Columbia, South Carolina, United States
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Medical Support Assistant (Advanced)
US Department of Veterans Affairs
- Columbia, South Carolina, United States
- Columbia, South Carolina, United States
Über
Coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary), ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments. Maintains effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies (e.g., assist with communications with non-VA medical facilities; facilitate/process secure messaging with the patient and team. Functions as an independent clinic clerk and receptionist. Provides complete appointment management according to clinic guidelines, to include scheduling, cancelling, and re-scheduling patient appointments and/or consults; enters no-show information; ensures encounters that need Action Required are completed in order to obtain appropriate workload credit; verifies and updates demographics and insurance information, among other aspects of appointment management. Assists in inventory management activities and Annual Chemical Inventories. Picks up and Sorts mail of Specialty Care Clinics and delivers to Clinic staff. Maintains electronic records and files on all matters pertaining to the overall function of their specialty area. Composes correspondence pertaining to clerical and administrative functions of the clinical service. Prepares on own initiative, letters, memoranda, clinical reports, and other official correspondence for signature of clinical staff and reviews same for accuracy of spelling and grammar. Receives and makes telephone calls for clinical staff and acts as a receptionist to patients, other professional and clinical staff, and the public.
Work Schedule: 8:00am-4:30pm, Monday-Friday Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66 Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-Hoc Virtual: This is not a virtual position. Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized Financial Disclosure: Not Required
Sprachkenntnisse
- English
Hinweis für Nutzer
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