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PCA-QA Administrator
Tribe Clinical Research
- Spartanburg, South Carolina, United States
- Spartanburg, South Carolina, United States
Über
Position: Full-Time, Hourly
Based at: TCR - Spartanburg
Position Summary: The PCA/QA will be primarily responsible for capturing and entering clinical trial data while following GCP and ICH guidelines. The PCA/QA responsibilities revolve around entering databases with accurate information, identifying errors and inconsistencies in accordance with study timelines. The PCA/QA will also develop and maintain good communications and working relationships with study personnel. Since this is primarily a customer contact position, it requires an outgoing, friendly personality and someone who enjoys working with a diverse population of people. This position requires strong computer skills.
Key Skills and Competencies
Time management and workflow prioritization
Computer proficiency
Customer Service
Attention to detail
Strong verbal and written communication
Primary Accountabilities
Sponsor and patient communication
Timely data entry/query resolution
Signature process
Collaboration with CRC
Temperature monitoring
Medical record request/distribution
Scheduling
General Accountabilities
Check patients in/out.
Schedule/reschedule patient appointments.
Input patient data into company systems.
Greet and assist monitor during remote/onsite visits.
Daily temperature monitoring.
Investigator signature process.
Patient reminder phone calls/ emails / texts.
Create patient binders.
Enter data in accordance with study timelines.
Resolve queries in accordance with study timelines.
Complete any necessary study training.
Prepare charts for monitor visits.
Medical record requests
Print faxes.
Send PCP notification letters.
Receives and reviews monitor letters and proactively resolve any issues noted.
Attend meetings and/or teleconferences related to assigned study.
Complete quality assurance check of all source documents at each visit.
Oversee chart organization of source documents.
Enter studies in Clinical Conductor (visits, windows, elements, etc.)
This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the job holder might differ from those outlined in the job description and other duties, as assigned, might be part of the job.
A person in this position must be highly organized, utilize excellent verbal and written communication and be able to multi-task. This position requires excellent time management and communication skills and confidentiality. This position may require travel, lifting (up 50 pounds), and sitting for extended periods.
This position requires adherence to Tribe Clinical Research’s Core Values as outlined:
Tribe Clinical Research’s Core Values
We are passionate about working for a GROWTH ORIENTED company.
We exhibit a HUMBLE but CONFIDENT approach to work.
We communicate what needs to be said RESPECTFULLY.
We love serving others and WORKING TOGETHER for the greater good.
We can take constructive feedback well and have a POSITVE ATTITUDE even when the going gets tough.
Reporting Structure: Patient Care Operations Manager
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Sprachkenntnisse
- English
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