Sales coordinatorSchulte Hospitality Group • Chapel Hill, North Carolina, United States
Sales coordinator
Schulte Hospitality Group
- Chapel Hill, North Carolina, United States
- Chapel Hill, North Carolina, United States
Über
Benefits
Daily Pay
Free Telemedicine and Virtual Mental Health care access for all associates starting day one
Multiple health insurance and life insurance options
401(k) plan with company match
Paid parental leave
Paid time off
Holiday pay
Pet insurance
Employee assistance program
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more
Job Duties and Responsibilities
Assist with identifying and soliciting new accounts and maintaining existing accounts
Assist with achieving monthly revenue booking goals
Assist with completing daily, weekly, and monthly reports
Receive and respond to requests for information and inquiries, either directly or by routing calls to the appropriate team member
Compose and distribute routing correspondence, reports or contracts (including BEOs, sales contracts, PACE reports, statistical reports) at the direction of the Director of Sales or GM
Ensure all documents are completed accurately and on time and maintain sales records and filing system
Reserve conference space and book blocks of rooms for guests
Assist with setting up, maintaining, and clearing banquet space before and after events
Administer group and meeting/banquet events, including greeting all groups, creating and placing welcome amenities in rooms, and finalizing items with the group at check‑in/check‑out
Follow up with past clients to ensure guest satisfaction
Coordinate with customers on due dates for rooming lists, cut‑off dates, BEOs, contracts, etc., to ensure all deadlines are met
Respond to all guest inquiries and third‑party meeting leads in a timely fashion
Detail banquet event orders and distribute them to staff
Create and maintain group blocks and catering/banquet events in the property PMS systems
Conduct inspections of guest and meeting rooms, banquet facilities to ensure they meet customer expectations
Work closely with front desk to ensure accuracy of reservations, groups, and events
Work on client‑related special events
Abide by prime time selling hours
Perform various other duties as assigned to meet business objectives
Education and Experience
Minimum of high school education; post‑high school education preferred
Minimum of one (1) year in a hotel or conference catering/sales assistant role
Knowledge, Skills, and Abilities
Understand cross‑team functions and manage processes
Strong project management skills
Strong problem‑solving ability, including metrics‑driven and strategic thinking
Work effectively in a fast‑paced environment and consistently demonstrate a high level of organizational skills
Communicate effectively verbally and in writing
Knowledge of the hiring process (phone interview, manager interview, drug screen, background check, reference checks, and potential employment assessment) may be helpful
Schulte Hospitality Group is an Equal Opportunity Employer.
Compensation Range 20‑23
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Sprachkenntnisse
- English
Hinweis für Nutzer
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