Digital Sales Engineer

Sandvik

Greer, South Carolina, United States

Greer, South Carolina, United States

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Über

Walter USA in Eastern U.S. is looking for a Digital Sales Engineer. As a Digital Sales Engineer at Walter Tools, you will be part of a diverse team transforming our sales approach and expanding a revolutionary digital sales channel. You will broaden our customers' horizons by developing and growing an existing assigned customer, identified as ideal for this innovative sales approach, as well as prospecting leads and developing new potential customers. Key Performance Areas Customer Outreach and Development: Conduct outbound and inbound calls to existing and potential customers to introduce personalized solutions and generate interest. Proactively qualify the generated leads through targeted outreach efforts, leveraging digital platforms and databases. Use multimedia and interactive digital platforms to effectively communicate product features, benefits, and value proposition. Follow up with leads and customers at appropriate intervals to nurture relationships and move them through the sales funnel until the closing of the deal. Maintain accurate records of customer interactions, including calls, emails, and social media engagements, in the CRM system. Receive and provide technical assistance and product recommendations via email and phone. Provide Walter solutions for competitor’s products and provide replacement and new solutions for obsolete products. Create repeat special quotes for all Walter products. Cross‑departmental Collaboration: Collaborate with the digital marketing team to synchronize sales efforts with ongoing digital campaigns and initiatives. Manage stakeholders from other teams and departments to align strategies, share customer feedback, identify opportunities for greater customer engagement, and ensure a smooth transition from sales to delivery. Data‑Driven Excellence: Use data analytics tools to identify sales trends and optimize sales strategies. Collect and communicate relevant business and market intelligence to sales management using the applicable systems. Utilize Walter online catalog and GPS software for providing speeds and feeds for Walter products. Use Walter costing systems for developing pricing (SAP, CAPP, ENGIN, Workflow) with 3rd party suppliers. Sales Process Optimization: Assist in optimizing digital sales processes and propose solutions for improvement to streamline customer interactions and improve efficiency. Employ consultative selling techniques in communications with customer, developing inquiries into leads and into sales. Continuous Learning: Stay updated on the latest developments and trends in relevant industries and emerging trends related to digital sales methodologies and tools. Maintain up‑to‑date relevant knowledge of Walter products, digital systems and processes provided by Walter HQ. Position is also responsible for other duties as assigned by their manager. Qualifications B2B sales experience with a strong interest and understanding of digital sales methodologies. Strong technical aptitude ideally paired with experience in the cutting tools industry. Effective communication skills to convey technical information clearly and persuasively. Show initiative, customer‑orientation, and persistent determination to achieve exceptional results. Eager to embrace new ways of working and have high learning agility skills. Problem‑solving skills to tackle topics that require analytical and innovative thinking. Fluency in English. Bachelor’s degree in business administration, engineering, or a related field and/or equivalent years of experience in sales in the cutting tools industry. Ideally live in Central or Eastern Time Zone. Benefits Walter USA, LLC. offers a highly competitive performance‑based compensation program and generous benefit package that includes life, health, and dental insurance, paid vacation and holidays, and a 401(k) retirement savings plan.
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Greer, South Carolina, United States

Sprachkenntnisse

English

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