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Sales Account Manager
STS Aviation Group
- Milwaukee, Wisconsin, United States
- Milwaukee, Wisconsin, United States
Über
In this role, you will initially focus on inside sales by managing and growing relationships with an established book of OEM and distributor accounts while maintaining an active quote pipeline. The ideal candidate is detail-oriented, thrives in a fast-paced manufacturing environment, and brings a strong understanding of customer specifications and technical requirements.
Position Summary The Sales Account Manager will serve as the primary point of contact for assigned OEM and distributor accounts. This role is responsible for customer relationship management, quote development, account communication, customer service, and internal coordination with Project Management, Engineering, Operations, and Production teams.
This position offers a strong growth path for a driven sales professional who wants to build from inside sales into outside sales and business development responsibilities.
Responsibilities Account Management
Assume ownership of existing OEM and distributor customer accounts within the team while ensuring a seamless transition and continuity of service
Serve as the primary point of contact for assigned accounts
Build and maintain strong, long-term customer relationships
Proactively communicate with customers to understand project timelines, upcoming needs, and changes to specifications
Address customer inquiries and resolve issues promptly
Consistently deliver a high level of customer service
Manage and stay on top of an active quote pipeline
Ensure all quotes are accurate, timely, and aligned with customer specifications
Review customer drawings, specifications, and technical documentation to develop accurate quotations
Coordinate with Engineering and Operations teams during the quoting process
Track quote activity and follow up on open opportunities
Maintain organized records of customer communications and project updates
Coordinate with internal teams, including Project Management, Engineering, and Production, to ensure quoted scope is achievable and competitive
Business Development Growth Path
Expand responsibilities over time to include outside sales activities and proactive business development with new and existing accounts
Identify opportunities to grow wallet share within assigned accounts
Introduce customers to additional client product lines and capabilities
Represent the client at customer sites, industry events, and trade shows as needed
Travel 25 to 50 percent depending on customer needs and business development activities
Required Qualifications
3 to 5 years of inside sales experience, preferably in a manufacturing or industrial environment
Demonstrated ability to manage customer accounts and maintain a high standard of customer service
Ability to read and interpret customer specifications, engineering drawings, or technical documentation
Exceptional attention to detail
Strong organizational and follow-through skills
Excellent verbal and written communication skills
Ability to manage multiple accounts and priorities simultaneously in a fast-paced environment
Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
Willingness and ability to travel 25 to 50 percent as required by customer needs
Must be authorized to work in the United States
Preferred Qualifications
Experience working with OEM or distributor customers in a manufacturing or fabrication environment
Background in electrical equipment, enclosures, switchgear, or related power and industrial products
Familiarity with ERP systems
Epicor experience preferred
Familiarity with CRM platforms or quoting and estimating software
Demonstrated interest in growing into an outside sales or business development capacity
Associate or bachelor’s degree in Business, Sales, Engineering Technology, or a related field
EEOC Statement STS Technical Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, age, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Sprachkenntnisse
- English
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