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Information Technology Specialist

Minnesota IT Services
  • US
    Saint Paul, Illinois, United States
  • US
    Saint Paul, Illinois, United States

Über

Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives in government IT. This position serves our partners at the Minnesota Department of Transportation (MnDOT). MNIT MnDOT supports an agency with technology integrated into all areas of business. From business intelligence and solutions for critical transportation infrastructure to planning and operating a safe, efficient, and reliable multimodal transportation system, the team connects people and markets across Minnesota.
Job Summary As a Disaster Recovery Coordinator with Minnesota IT Services (MNIT), you will be working at an agency that believes in public service and enhancing lives with technology solutions. You will provide the Minnesota Department of Transportation (MnDOT), our partner in performance, with support for the MnDOT IT Disaster Recovery (DR) Program supporting transportation products and services for the good of the Minnesota public. This role requires working closely with the application development, operational support teams and other stakeholders. This role includes coordination of activities that will result in the creation, update, and testing of disaster recovery plans to guide restoration of application in event of a disaster. You will coordinate simple to complex disaster recovery tasks to assist in restoring applications, data, and services in the event they are interrupted by a disaster. This includes collaboration with appropriate resources, participating in root cause analysis and coordination of remediation efforts. You will also collaborate with our MnDOT partners on application continuity and recoverability activities that will be part of MnDOT greater Continuity of Operations (COOP) efforts in the event of disaster.
This position is telework eligible for applicants who reside in Minnesota, or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework. Telework arrangements and policy updates may be adjusted based on business needs.
Qualifications This position requires a minimum of two (2) years of IT related experience in information technology.
Experience must include:
Providing status updates and working with multiple IT service areas, such as Applications, Data, Infrastructure and Service Desk.
Writing, maintaining, and validating technical documentation.
Using and interpreting PowerBI reports and dashboards.
Organization and project management experience.
Working directly with customers to identify, define, validate, and prioritize user needs and requirements.
Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.
Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months.
Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. Minnesota IT Services is not able to complete Form I-983 or any other form that requires that the employer certifying to using E-Verify. All applicants must be legally authorized to work in the United States.
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  • Saint Paul, Illinois, United States

Sprachkenntnisse

  • English
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