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Army Client Account Director
- New York, New York, United States
- New York, New York, United States
Über
AECOM seeks an experienced Executive for our Army Account Team. This position will be a Client Account Manager (CAM) role as part of our growth-focused National Government's DOD program. The CAM is a high-visibility role that provides selected candidates with an opportunity to influence AECOM's internal strategy through client development leadership while building long-term relationships with internal and external stakeholders. The Army CAM will be part of AECOM's National Governments Team and report to the US Defense Director.
Specifically, the CAM will drive sustainable and reproducible Account growth for the DOD Army Team within National Governments. This will be readily accomplished by successfully delivering on the following requirements:
- Strategic Direction- Intelligence- and Positioning
- Account Plan Development
- Account Performance
- Pursuit Support & SalesForce Management
- Contract Fill-up
- Client Relationships
- Compliance
- Performance / Risk Assessment
- OCI Resolution
- Communicate / Coordinate
- Lead and Motivate
- Staff Reviews
The CAM will be responsible for client relations, market analysis, strategy development, positioning, capture and management of client contracts worldwide. This includes developing and executing strategic and client account plans that will achieve annual targets and grow the program year over year. The CAM is the advocate for their assigned Account that provide a host of professional technical services, to include but not limited to FMS, MILCON, and SRM design; Master Planning; other AE Services; Environmental Services (restoration, planning/NEPA, compliance); Energy Performance Services, Construction Management and Construction Quality Assurance.
The CAM must be a strong leader, able to inspire, motivate and build teams, and communicate effectively. They will collaborate with AECOM members across all Business Lines and Operating geographies. They will lead and manage their programs, establishing strategies and driving growth for their assigned Account. They lead and coordinate engagement with the client, identifying new opportunities and work with others to win task orders and new contracts. The CAM monitors the performance of AECOM team members executing professional technical services and leads discussions to resolve any issues or concerns with the client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the National Government's Business Lines in DCS Americas.
QualificationsMinimum Requirements:
- Bachelor's degree in architecture, engineering or other related disciplines that aligns with AECOM's Business Lines.
- 15+ years of experience working with US Federal government agencies on Architect-Engineering programs to include 6+ years in a leadership role
- Travel required throughout CONUS and some OCONUS Travel driven by project and opportunity needs
- Due to the nature of the role, US citizenship is required
Knowledge and Skills:
- In-depth knowledge of consultative selling approaches.
- Outstanding communication skills.
- Expert negotiation skills.
- Expertise in project management for complex, multi-country, multi-business unit deals.
- Knowledge and/or willingness to quickly learn and adapt to AECOM's entire portfolio.
- CRM (Salesforce) experience is a plus.
Sprachkenntnisse
- English
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