Supervisor, Academic Lab (PT),
College of DuPage
- New York, New York, United States
- New York, New York, United States
Über
Hires, trains, schedules, supervises, and evaluates student lab aides. Applies managerial expertise to determine the promotion, disciplinary measures or termination of employment for lab aides. Provides assistance in the scheduling of classroom labs and handles schedule conflicts. Tracks the sale of print cards, print units and related records. Collects cash for the paid printing system. Provides communication with faculty and students on lab policy, lab schedules, software and hardware availability. Maintains communication with faculty on all lab problems that affect student usage. Collects and keeps track of lab usage statistics. Provides access to computer software, hardware, and student accounts on the appropriate systems. Coordinates installation and maintenance of computer hardware and software. Provides technical assistance to lab patrons with computer software, printing, and the use of scanner, digital projector, document camera, video player, and copier machine. Responds to service requests from IT Help Desk. Applies technical knowledge to solve problems with computer software, hardware, printing, and projection systems. Responsible for lab computer classroom environment. Coordinates services and repair of lab facilities with Campus Services. Organizes routine cleaning of computer equipment in all assigned labs. Identifies, troubleshoots, and creates Help Desk tickets for problems with software, hardware, audio and video equipment. Provides daily lab activity reports to the Manager and other lab support staff. Provides information to the Manager as needed for the planning process. Instructs to faculty/staff on the use of equipment in computer classrooms and technology enhanced classrooms. Contributes to the faculty/staff training effort of IT. Establishes policies and procedures for daily operations of all assigned labs. Develops technical and procedural documentation for both external and internal use. Works with other IT areas on joint projects.
Qualifications: Education
Completion of core for a two year Associates Degree in Data Processing or equivalent work experience required. AS Degree preferred.
Experience
1 year experience with personal computers required. 1 year of supervision experience in a computing environment required. Demonstrated organizational and computer problem solving skills required. Working knowledge of Windows, Mac OS, and microcomputer applications required. Proficiency in written and spoken English required. 2 year supervisory experience in the computer service preferred. Excellent people skills preferred. Demonstrated training and communication skills preferred. One year programming experience in at least two languages preferred. Knowledge of microcomputer hardware preferred. Experience with academic use of IBM PC and Macintosh computers preferred. Experience with use of Microsoft Office and Adobe and Micromedia products preferred. Knowledge of Windows, Max OS, and Unix and DOS/VSE preferred. Knowledge of computer LANS including some knowledge of Novell NetWare preferred.
Working Conditions:
PC, Macintosh, laser printer, inkjet printer, scanner, digital projector, visualizer, VCR, and copy machine. This position requires a background check.
Hybrid Remote Eligible: Part-Time Work Schedule: Weekends Only Hiring Range: 9 Hourly/Starting salary beginning at $26.25/hourly, based on education and experience. Competitive starting pay is dependent on education and experience. College of DuPage also offers regular part-time positions a variety of fringe benefits including retirement benefits, access to holiday pay, personal time and other discounts on classes. College of DuPage is an equal opportunity employer. The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence. We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified. College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.
Sprachkenntnisse
- English
Hinweis für Nutzer
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