Program Manager - Locals Preferred

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking a Program Manager for one of our clients.

Location: Santa Clara, CA - Hybrid

Job Summary:

• Targeting & Insights - Analyze consumption data, purchase history, CRM opportunities, and product lifecycle stages to identify high propensity accounts for upsell or refresh
• Collaborate with Sales Ops and Marketing to align sales plays and targeting strategy
• Provide account-level insights to Field Sales and Partners to support engagement
• Program Execution & Metrics - Develop and manage inspection metrics and KPIs to measure program success
• Apply strong data & analytical skills to measure KPIs around pipe-gen, sourced ARR, marketing, and deal registration
• Partner with Sales Leadership to track and drive execution of assigned targets
• Deliver timely dashboards and reporting in collaboration with Sales Operations
• Subscription Utilization & Adoption - Analyze customer usage of purchased subscriptions to identify adoption trends and risks
• Surface low-usage or non-adopting accounts to Sales and Pre-Sales teams for follow-up
• Support the development of customer health metrics to enhance renewals forecasting
• Develop project timeline and landmarks using appropriate tools and techniques
• Build and execute project work plans and revise as appropriate to meet changing needs and requirements
• Run day-to-day operational aspects of a project and scope

Skills:

4+ years of experience in sales or data analytics, strategy, or sales operations

Familiarity with Salesforce CRM and working with large customer/account datasets

Excellent communication and presentation skills with the ability to translate data into action

Experience working cross-functionally with Sales, Marketing, and Operations teams

Proactive, structured, and outcome-oriented

With regards,

Naveen | Talent Acquisition

Rootshell Enterprise Technologies Inc.

Naveen@rootshellinc.com