FinOps H&W Project Analytics Business AnalystFidelity Corp • Merrimack, New Hampshire, United States
FinOps H&W Project Analytics Business Analyst
Fidelity Corp
- Merrimack, New Hampshire, United States
- Merrimack, New Hampshire, United States
Über
The Role HW Inactive Billing Process Support: Support NMI, invoicing, term for non-payment, ABW deductions, one-time payments, pension deductions, lockbox payment processing, refund processing, and payroll arrears.
Production Support
Perform file validations
Identify and report issues; open Jira requests or incidents
Assist associates with account research; raise Jira requests as needed
Support AR/FABS releases including UAT and PPV testing
Run daily status reports (DSRs) and submit SNOW tickets for workaround support
Project and Initiative Support
Health and Welfare project scoping
Business Analyst support for CA/COM initiatives
Support for strategic initiatives and enhancements
Support new client implementations and deconversions
Recommend and submit process improvement and system enhancement requests
Reporting and Audit Support
Respond to CSM and client requests for AR and FABS data
Support PWC and internal audit requests
Prepare and deliver monthly inactive billing process reporting
Additional Responsibilities
Process billing statement requests
Execute monthly term processes for payroll arrears clients
Provide AE support
Support year-end processing activities
The Expertise and Skills You Bring
5-7 years’ experience within a professional, fast-paced, corporate environment, preferably in the financial services industry. At least 2 years’ experience as a data analyst
Health and Welfare experience is preferred but not required
Experience with applicable Fidelity System Applications (Oracle Accounts Receivable/FABS, HOBS, FHB, XTRAC, Net Benefits) is preferred but not required
Working proficiency of SQL and Microsoft Office products (Word, Excel, Outlook, Access)
Ability to successfully execute a task and move onto the next job function in a fast-paced, deadline-oriented environment
Exhibit strong analytical and problem‑solving skills
Strong written and verbal communication skills
You will be part of a team with 10 associates, where you will work closely with other HW specialized associates in Merrimack and Raleigh. You will also be working closely with members of the client service teams and HW Operations team to resolve client and participant issues. Given the high degree of risk, including considerable financial and reputational exposure, proactive research, issue resolution and reconciliation skills are top priorities.
Reasonable accommodations Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre‑employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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