Assistant Manager

If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Restaurant Manager for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crewmember, we work together and take pride in doing a good job. If you are ready to roll up your sleeves and lead a winning team, this is the right opportunity for you.

We offer:

• Competitive pay
• Growth opportunities
• Flexible hours
• Medical insurance
• Vacation pay

Responsibilities include:

Profitability

• Drive sales through effective execution of restaurant standards and marketing initiatives.
• Delegate and lead processes to control labor costs, food costs and cash.
• Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness.
• Analyze restaurant environment and business results to identify opportunities and action plan with their team to set and achieve goals.
• Operations excellence for guest satisfaction
• Hold guests as highest priority and role model exceptional guest service.
• Lead by example and promote an environment where there is a sense of urgency to satisfy guests.
• Ensure brand standards and systems are executed.
• Engage and empower team to develop solutions that drive business results.

Team environment

• Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively.
• Hire, train and develop the right people and plan staffing levels to meet guest and business needs.
• Continuously learn while passing on knowledge and skills to help others develop and grow.
• Hold themselves and team accountable for responsibilities and results.

Competencies include:

• Guest focus anticipate and understand guests' needs and exceed their expectations.
• Passion for results set compelling targets and deliver on commitments.
• Problem solving and decision making identify and analyze problems, explore various alternatives and use sound business judgment to take decisive action.
• Building effective teams get the right people in the right places, enabling them to make decisions and celebrate success as a team.
• Conflict management use interpersonal skills to confront tough issues and resolve disagreements constructively.
• Developing direct reports and others provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.

Core values:

Honesty Transparency Humility Integrity Respectfulness Fairness Responsibility