Information Security AnalystArtech Information System LLC • Plano, Texas, United States
Information Security Analyst
Artech Information System LLC
- Plano, Texas, United States
- Plano, Texas, United States
Über
At the forefront of the staffing industry, Artech is a minority and women‑owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long‑term partnerships with Fortune500 and government clients seeking world‑class professional resources.
Job Description
Respond to inbound phone and electronic requests for technical assistance from customers
Perform all tasks required per shift including reporting, monitoring, and turnover
Evaluate threats and determine impact to customer’s environment
Assess incident severity and escalate to the next level as needed
Perform additional event/incident investigation and research as needed
Utilize internal guidelines for effective call processing and escalation and client service
Interact with network intrusion detection devices and other security systems via proprietary and commercial consoles, both local and remote
Manage customer accounts and confidently communicate technical information to Dell Services client base and internal technical team members
Maintain keen understanding of evolving Internet threats to ensure the security of Dell Services Client networks
Participate in knowledge sharing with other analysts and develop customer solutions efficiently
Coordinate or participate in individual or team projects to ensure quality support for our clients
Perform other essential duties as assigned
Requirements
Working knowledge of analyzing events from SPLUNKSIEM
Ability to work shift work in a 24/7/365 environment
1+ years of experience in technical role with notable exposure to security (or have a Technical Degree)
Experience with Microsoft Windows and related security concepts
Experience with network connectivity and protocols such as TCP/IP, VPNs, VLAN, NAT, DHCP
Experience / Knowledge of variety of Intrusion Detection/Prevention platforms
Experience with/knowledge of IT security devices such as: Security Information & Event Management (SIEM) systems, firewalls, and/or antivirus management
Investigative and analytical problem solving skills
Understanding of security threats and attack countermeasures
Knowledge of current security events and a demonstrated passion to stay informed
Preferences
Bachelor's Degree or equivalent in an IT/Technical field or equivalent work experience
1+ years of experience in security role
Coding or scripting experience
Familiarity with Unix/Linux
Security+, GIAC, GCIA, GCIH, GCFW, GHTO, GSEC or similar certification
CISSP, CCNA, CCSP, CSPFA certifications a plus
Qualifications MUST HAVES:
2+ years of experience in technical role with notable exposure to security
Working knowledge of analyzing events from SPLUNKSIEM
Ability to work shift work in a 24/7/365 environment
Experience with/knowledge of IT security devices such as: Security Information & Event Management (SIEM) systems, firewalls, and/or antivirus management
This is a Bulk hiring position for our direct client.
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Sprachkenntnisse
- English
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