Front Office Data Steward & Analytics Lead - CRM OptimizationMizuho • New York, New York, United States
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Front Office Data Steward & Analytics Lead - CRM Optimization
Mizuho
- New York, New York, United States
- New York, New York, United States
Über
Key Responsibilities
Data Stewardship & Governance
Own and manage the integrity of CRM data (firms, contacts, subscriptions) across platforms like Prism.
Develop automated workflows for:
Employment changes and client creation.
Contact enrichment for readership hits.
Duplicate detection and merging.
Data reconciliation between Prism and third‑party vendors.
Implement AI-driven tools for data quality checks and anomaly detection.
Readership Analytics & Insights
Design and deploy advanced analytics models to extract actionable insights from readership data.
Solve embargoed data challenges by automating unmasking processes post-embargo.
Build predictive models to identify high‑value contacts based on consumption patterns.
Integrate readership data from BlueMatrix, Factset, Capital IQ, and other sources into CRM for real‑time visibility.
Subscription & Unsubscribe Management
Automate unsubscribe workflows using AI/NLP to interpret client intent from unstructured emails.
Create self‑service tools for clients to manage subscription preferences.
Reduce manual intervention and improve client experience through intelligent routing and categorization.
Sell‑Side Contact Identification
Develop systematic processes and machine learning models to identify and block sell‑side contacts.
Collaborate with business teams to enforce compliance and maintain accurate segmentation.
Email Delivery & Monitoring
Implement robust monitoring and alerting systems for BTS email transfers to SendGrid/Datazoic.
Use AI‑driven anomaly detection to identify delivery failures and bounce patterns proactively.
Required Skills & Qualifications
Technical Expertise
Proficiency in Python or similar programming languages for automation and data processing.
Strong knowledge of AI/ML techniques for data cleansing, predictive analytics, and NLP.
Experience with data science workflows, including ETL, modeling, and visualization.
CRM Knowledge
Deep understanding of CRM systems (e.g., Prism) and integration with third‑party platforms.
Data Management
Expertise in data governance, stewardship, and quality assurance.
Analytical Mindset
Ability to translate complex data into actionable business insights.
Communication & Collaboration
Work closely with research, sales, and IT teams to align data strategy with business goals.
Salary & Benefits The expected base salary ranges from $150,000- $200,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.
Other Requirements Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in‑office requirements that will be communicated to you as part of the recruitment process.
EEO Statement We are an EEO/AA Employer – M/F/Disability/Veteran. We participate in the E‑Verify program. We maintain a drug‑free workplace and reserve the right to require pre‑ and post‑hire drug testing as permitted by applicable law.
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Sprachkenntnisse
- English
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