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Customer Experience & Sales Support Specialist

Payfuture Technologies

Bethlehem, Pennsylvania, United States

Bethlehem, Pennsylvania, United States

Über

Customer Support Representative job at BFGOODRICH TIRE AND RUBBER COMPANY. Wheeling, WV. Job Overview To be successful as a customer support representative, you should stay informed about product and service specifications and maintain good relations with customers. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers. Customer Support Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies. Customer Support Requirements: High school diploma or equivalent. Experience in customer service. Strong telephone etiquette. Familiarity with CRM tools. Excellent communication skills. Ability to manage multiple tasks at once. Ability to adapt to different personalities. Skills Communication Schdulling and Organizing Multi tasking Problem solving Benefits Health Insurance: Covers medical expenses, often including dental and vision coverage as well. Paid Time Off (PTO): Includes vacation, sick leave, and paid holidays. Life Insurance Disability Insurance Retirement Plans:
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Bethlehem, Pennsylvania, United States

Sprachkenntnisse

English

Hinweis für Nutzer

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