HR Data Analyst IV
PSG Global Solutions
- Wayne, Michigan, United States
- Wayne, Michigan, United States
Über
Job Description
Analyze, interpret and enter changes in an accurate and timely manner
Own assigned processes for HR
Provide SME expertise to HRBPs and Legal for process
Manage quality of employee records. Perform auditing activities to ensure accuracy and compliance of data; update records as needed
Support employee data changes in Workday as Super User Admin Role including but not limited to mass changes/uploads, re-organizations, etc.
Collaborate and coordinate with team members to ensure all SLAs are met
Proactively provide suggestions and implement process improvements
Generate basic data reports as requested and assist in process documentation/updates. Ensure quality and accuracy.
10% Inquiry Management & Issue Resolution
Manage and respond to employee and manager inquiries related to employee data administration using tools and resources available.
Assists in researching issues relating to HR processes.
Offers superior customer service and answers general process questions
Route more complex issues to appropriate source and escalates urgent matters as needed.
Develop and maintain a positive working relationship with both internal and external customers in order to resolve issues/concerns that arise.
When necessary provide guidance to the HR requestor related to maintaining data integrity within HR systems.
15% Cross-Functional Projects
Participates in various HR projects and initiatives while working collaboratively with other team members.
Support projects as assigned and drive to completion using project management skills
Represent the “customer voice” to ensure appropriate first line support to customers. Ensure global view and alignment with HR Ops vision is maintained.
Delivery of projects/activities on time and within scope
Qualifications Education and Experience Requirements:
Bachelor degree is required
Preferred to have at least 2-5 years of related experience in an HR or data processing environment
Previous experience working within an HR function
Prior experience working with HRIS systems; preferably Workday
Key Skills, Abilities, and Competencies:
Possess understanding of HR processes and administration.
Demonstrated ability to handle multiple tasks effectively, prioritize requests, and adapt well to change
Requires strong attention to detail, management of deadlines, and accuracy of processing data while working in a fast-paced environment
Must be able to handle confidential information and issues effectively and without breech of confidentiality
Works well under very general supervision
Excellent verbal and written communication skills
Working knowledge of Microsoft Office, especially Excel
Ability to interact with all levels of employees (customers) while maintaining an enthusiastic, professional demeanor during interactions
Ability to interact effectively in a team environment/strong team building skills
Additional Information All your information will be kept confidential according to EEO guidelines.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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