Field Network EngineerAnakim Consulting Incorporated • Greenbelt, Maryland, United States
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Field Network Engineer
Anakim Consulting Incorporated
- Greenbelt, Maryland, United States
- Greenbelt, Maryland, United States
Über
Location: On-Site
Schedule: Full Time Mon-Fri days
Compensation: Hourly: $43.61/hour + H&W Benefits
Job Description Anakim Consulting Inc. has an opening for a Field Network Technician to work on-site supporting a wide range of maintenance, repair, and updates for campus telecommunications and conference equipment. This position requires a professional demeanor and related experience supporting a high-level customer environment.
Responsibilities (may not be limited to)
Provide campus-wide network and technology support
Installing, cabling, supporting, and maintaining IT equipment
Support audio-visual conference room equipment for both legacy and new installation
Evaluating and recommending necessary product maintenance activities and upgrades
Performing technical analyses of conference room software, hardware and transmission equipment using various diagnostic tools in support of efficient operations
Monitoring data traffic and controls network resource performance to ensure high-quality transmission
Demonstrating a high level of customer service, professionalism, and end-user support to a large VIP customer
Performing preventative maintenance inspections and ongoing patching of conference room equipment
Supporting root cause analysis activities of conference room incidents
Identifying, troubleshooting, and resolving technical problems related to network failure/integrity and usage of PC hardware and software including conference room displays, controllers, Crestron devices, AMX, Cisco, and other conferencing devices
Utilizing existing knowledge while building additional knowledge of the company, client, and processes
Resolving work orders for Network, VOIP, and conference room equipment
Resolving incidents according to service level agreements for IT and AV equipment
Analyzing possible solutions using standard procedures
Completing work with a moderate level of guidance and direction
Solving standard problems by analyzing possible solutions using experience, judgement, and precedents
Working within guidelines and policies
Constructing components, subunits, or simple models or adapting standard equipment to troubleshoot and correct malfunctions
Following specific layout and scientific diagrams to construct and package simple devices and subunits of equipment
Conducting various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement, selecting, preparing, and operating standard test equipment and recording test data
Extracting and compiling a variety of engineering data from field notes, manuals, lab reports, etc., processing data, identifying errors or inconsistencies, selecting methods of data presentation
Assisting in design modification by compiling data related to design, specifications, and materials that are pertinent to specific items of equipment or component parts
Developing information concerning operational failures and modifications and using judgment and initiative to recognize inconsistencies or gaps in data and seeking sources to clarify information
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Sprachkenntnisse
- English
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