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Content Strategy Architect CX & Equity

Scribd

Jacksonville, Florida, United States

Jacksonville, Florida, United States

Über

Scribd, Inc. is looking for a Customer Experience Architect in Jacksonville, Florida. This role involves designing self-service journeys and optimizing content for the Help Center to enable quicker issue resolution for customers. The ideal candidate will manage multiple projects, collaborating with various teams and leveraging metrics to improve the customer experience. This position offers a flexible work model and a range of comprehensive benefits.
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Jacksonville, Florida, United States

Sprachkenntnisse

English

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