Information Technology Contractor

Gfoat

Wausau, Wisconsin, United States

Wausau, Wisconsin, United States

Über

PURPOSE The Part‑Time Information Technology Contractor will provide on‑site technology support services to the City of Sandy Oaks on an hourly rate basis, compensated based on actual hours of service rendered, during normal business hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, at a monthly rate not to exceed $1,500.00. By way of illustration, compensation shall be calculated as follows: 10 hours of service rendered at $25.00 per hour equals $250.00; 20 hours equals $500.00; 40 hours equals $1,000.00; and 60 hours equals $1,500.00, which constitutes the maximum monthly compensation allowable under this arrangement. The contractor will report to the City Administrator or designee and will support City officials and City staff with day‑to‑day technology needs. While normal business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, support outside of normal business hours may be required on occasion.
City Technology Systems Current City technology systems and equipment include:
Desktop and laptop computers
Office telephone systems
Printers and multifunction devices
City‑issued cell phones and tablets
Security cameras and monitoring systems
Security and fire alarm systems
DUTIES, FUNCTIONS AND RESPONSIBILITIES Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. The following duties are NOT intended to serve as a comprehensive list of all duties performed, but only a representative summary of the primary duties and responsibilities. Hours of service shall be 8:00 AM to 5:00 PM, Monday through Friday. Support outside of normal business hours may be required on occasion.
The duties and responsibilities of this position shall include, but are not limited to:
Reviews and evaluates data on operations and recommends changes.
Troubleshoots and resolves hardware and software issues on computers, printers, and mobile devices.
Sets up, configures, and maintains workstations, user accounts, and City‑issued devices.
Provides support and basic maintenance of office telephone systems.
Maintains and monitors security cameras, security alarm systems, and fire alarm systems.
Administers Microsoft 365 and provides end‑user support.
Oversees data backups and applies basic cybersecurity practices.
Co‑ordinates with technology vendors and service providers as directed.
Performs other technology‑related tasks as assigned.
RESPONSIBILITIES – SUPERVISION EXERCISED: None. This is a non‑supervisory contract position.
KNOWLEDGE, SKILLS, AND ABILITIES
Working knowledge of desktop and laptop computers, printers, mobile devices, and office telephone systems.
Experience with or ability to support security camera systems, access control, and fire alarm systems.
Proficiency with Microsoft 365 and common operating systems.
Ability to review operational data and recommend technology improvements.
Ability to build and follow technology support procedures and maintain accurate records.
Ability to work independently and manage time effectively with minimal supervision.
Ability to establish and maintain professionally effective relationships with City staff, elected officials, vendors, and the public.
Ability to develop, implement, and administer goals, objectives, and procedures for providing effective and efficient services for the City.
Ability to communicate clearly and effectively, both verbally and in writing, as well as strong time and task management skills.
REQUIREMENTS – PREFERRED QUALIFICATIONS
Formal Education: Associate’s or bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience.
Relatable Work Experience: Three (3) to Five (5) years of hands‑on technology support experience.
Certifications: Criminal Justice Information Services (CJIS) Security Certificate, obtainable within the first 30 days of contract execution. It is highly desirable to have other certifications such as CompTIA A+, Network+, or Microsoft.
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Wausau, Wisconsin, United States

Sprachkenntnisse

English

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