Information Technology TechnicianLamb-Star Engineering • Frisco, Texas, United States

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Information Technology Technician

Lamb-Star Engineering

Frisco, Texas, United States

Frisco, Texas, United States

Jetzt Bewerben

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Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Lamb-Star Engineering Manage and maintain Windows-based servers, workstations, and network devices. Provide technical support and troubleshooting for internal staff on hardware, software, and network issues. Ensure system performance is optimized and monitor systems for potential issues. Manage user accounts, permissions, and security settings via Active Directory (AD). Office 365 Technical Support Provide ongoing support and administration for Office 365 (Exchange Online, SharePoint, OneDrive, Teams, etc.). Manage user licenses, email configurations, and troubleshooting Office 365 applications. Assist in configuring and deploying Office 365 apps to internal users. Backup & Disaster Recovery Management Oversee and maintain backup systems (cloud and on-premises), ensuring regular backups and effective disaster recovery protocols. Test and verify backup and recovery procedures to ensure business continuity. Patch Management Manage and apply security patches and updates to Windows operating systems, third-party applications, and server environments. Utilize automated patch management tools to streamline update processes. Manage and configure Azure cloud resources including virtual machines, storage, and networking components. Administer Microsoft Entra ID, VPNs, and site-to-site connectivity. Monitor the health and performance of cloud-based systems and troubleshoot cloud infrastructure issues. Network and Security Support Administer network security measures, including firewall management (Meraki, Fortinet) and monitoring of traffic. Assist with the configuration and maintenance of Meraki and Fortinet hardware for secure, high-performance network operations. Documentation & Reporting Maintain and update technical documentation on systems, configurations, and procedures. Generate and present regular reports on system performance, patch compliance, backup status, and security measures. General IT Support & Troubleshooting Provide technical support to internal staff for various software and hardware issues. Collaborate with other IT team members to enhance system reliability and troubleshoot issues. Required Qualifications Proven experience as an IT Technician, System Administrator, or similar role with a focus on system and network administration. Strong experience with Office 365 management (including Exchange Online, SharePoint, OneDrive, Teams). Proficiency in managing Windows Server environments (installation, configuration, and maintenance). Experience with backup management solutions (cloud-based and on-premises). Familiarity with patch management tools and security patching protocols. Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs) and network troubleshooting skills. Hands-on experience with Active Directory (AD), Group Policy, and LDAP. Ability to work well in a team environment, demonstrate strong problem-solving and communication skills. Preferred Qualifications Certifications: Microsoft Certified: Azure Administrator Associate, CompTIA Network+, or Cisco Certified Network Associate (CCNA). Experience with Meraki and Fortinet network hardware (firewalls, switches, VPNs). Experience with Veeam backup and recovery. Familiarity with NinjaOne RMM or relevant RMMs (Remote Monitoring & Management) for systems management and endpoint monitoring Experience working with Bentley Systems Software (or other engineering-focused software suites). Knowledge of ITIL or similar IT service management frameworks. About Lamb-Star Engineering At Lamb-Star Engineering, we don’t just design infrastructure - we shape the future of transportation. Since 2005, we’ve tackled the most complex engineering challenges, delivering innovative solutions that move communities forward. Our team thrives on pushing boundaries, thinking creatively, and making an impact that lasts. Here, your career isn’t just a job - it’s a journey. We believe in challenging work that fuels your passion and a work environment that supports your life beyond the office. Our "Experience Life/Work Balance" philosophy means you can do career-defining work and still make the little league game, enjoy long weekends, and pursue your passions. We’re growing fast and looking for talented, driven professionals who want to be part of something bigger. If you’re ready to innovate, collaborate, and make a real difference, let’s build the future together. Comprehensive Benefits:
Lamb-Star offers a range of benefits, including medical, dental, and vision coverage. These, along with others, are selected to support employees' health and well-being. Life-Work Balance:
Lamb-Star has a flexible time off policy and encourages our employees to have a life outside of work. We value your well-being and recognize the importance of maintaining a healthy life-work balance. 401(k) Plan and Profit-Sharing:
Lamb-Star provides a 401(k) plan with employer-match contributions and generous profit-sharing at all levels. We are committed to helping our employees plan for their financial future and share in the company's success. Tuition Reimbursement:
We encourage continuous learning and growth by offering tuition reimbursement. Inclusive Work Environment:
Lamb-Star promotes an inclusive work environment where employees at all levels, from interns to department heads, work together as one team. We pride ourselves on having a collaborative and supportive workplace culture. Community Involvement:
We give back to our communities through the Lamb-Star Foundation, which provides opportunities to assist programs and people in need. We are committed to social responsibility and engagement in our communities and want to make a positive impact beyond Lamb-Star. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Information Technology Industries Civil Engineering and IT Services and IT Consulting Referrals increase your chances of interviewing at Lamb-Star Engineering by 2x Inferred from the description for this job
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Frisco, Texas, United States

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