Sales Manager (1238)Watches of Switzerland Group PLC • Bloomington, Illinois, United States
Sales Manager (1238)
Watches of Switzerland Group PLC
- Bloomington, Illinois, United States
- Bloomington, Illinois, United States
Über
Core Responsibilities
You will be a constant role model ensuring that every client – both internal and external – receives the exceptional client service they have come to expect.
Your role includes identifying, sharing and spreading best practice throughout the business, and demonstrating excellent teamwork across the Group network.
Ensuring profit targets are met
Ensuring discounts and costs are kept within budget
Achievement of the floor sales targets KPI and department targets
Performance management of floor colleagues, providing feedback and development opportunities
Delivering an exceptional client service
Competitor analysis
Representing the Showroom at internal and external meeting
Organizing daily and weekly routine tasks in line with policies and procedures through active delegation and participation
Maintaining visual merchandising to company standards
Managing the till and associated transactional procedures
Participate in, and running floor / showroom training and out-of-hour meetings and VM changes as required
Completion of all training requirements through E learning and other sources
Ensuring all team members adhere to the company dress code standards at all times
Receive/deliver client repairs and size timepieces when Service Consultants are not available
Ad hoc duties when required
Completion of all duties as assigned by management.
Skills
Retail management experience ideally within a luxury environment
Evidence of performance delivery against sales and process
Ability to develop and implement business strategies
Ability to manage and deliver operating costs, identifying suitable efficiency improvements
Numerate with ability to understand and analyze sales performance
Leading, mentoring and coaching of high performing sales teams
IT literate with proficiency in POS systems and Microsoft Office
Ability to thrive in a fast paced, high volume location.
Ability to support Sales Professionals, Management Team, and clients by effectively providing solutions in a timely and friendly manner
Desirable Experience and Attributes
Jewelry or watch product knowledge
Advanced selling skills and negotiation skills
External Jewelry or Retail qualifications
Proven track record of sales achievements
Proven track record of Management achievements
Proven record of inspiring and motivating teams
Comfort with high price points
Living By Our Values
We earn trust and confidence
We treat everyone with respect
We care for our communities
We protect our planet
We advocate for our industry
We do the right thing, always
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Sprachkenntnisse
- English
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