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Business Analyst
Crestwell Underwriters
- Tampa, Florida, United States
- Tampa, Florida, United States
Über
This role serves as the operational bridge between underwriting, technology, and leadership. The Business Analyst will gather and document business requirements, support system implementations, lead testing efforts, prioritize cross-functional initiatives, and manage projects from concept through execution. The ideal candidate understands insurance workflows deeply and can translate business needs into scalable system and process solutions.
Key Responsibilities Business Requirements & Systems Translation
Gather, analyze, and document detailed business requirements across underwriting, operations, finance, and leadership
Translate underwriting guidelines, rating logic, and workflow processes into structured business requirement documents
Develop process maps, user stories, and functional documentation for system enhancements
Oversee user acceptance testing (UAT) to ensure accurate implementation
Serve as liaison between underwriters, business owners, and technology partners
Identify system gaps and recommend scalable solutions aligned with Crestwell’s commercial residential strategy
Cross-Functional Alignment & Prioritization
Work across departments to identify, evaluate, and prioritize initiatives
Assess operational impact of new product features, regulatory requirements, and system enhancements
Align business objectives with platform capabilities and implementation timelines
Facilitate internal discussions to define scope, ownership, and sequencing of work
Project Management & Execution
Lead cross-functional projects from planning through execution
Develop project plans, milestones, and success metrics
Coordinate with system integrators, technology vendors, and external consultants
Track deliverables, manage risks, and ensure initiatives remain on schedule
Provide structured status reporting and visibility to leadership
Process Optimization & Scalability
Evaluate underwriting and operational workflows to improve efficiency and long-term scalability
Support reporting initiatives tied to carrier, investor, and regulatory requirements
Establish documentation and project tracking standards to support continued growth
Qualifications
2–5+ years of experience in P&C insurance, preferably within property lines
Experience in a commercial MGA or related insurance environment is preferred but not required
Strong understanding of underwriting workflows and the insurance lifecycle
Experience translating business requirements between business stakeholders and technology partners
Experience building test scripts and participating in user acceptance testing
Proven ability to manage projects across cross-functional insurance teams
Ability to operate effectively in a growing, entrepreneurial environment
Preferred
Exposure to commercial residential property insurance, including condominium and HOA programs
Direct experience in Florida commercial residential markets
Experience with data mapping and reporting requirements, including exposure to Florida Hurricane Catastrophe Fund reporting
Familiarity with catastrophe modeling tools and related reporting frameworks
What We Offer
Competitive compensation package with benefits.
Growth opportunities and career path development in underwriting.
A fast-paced, entrepreneurial environment with high visibility and impact.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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