Information Technology Infrastructure EngineerConcero • Irving, Texas, United States

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Information Technology Infrastructure Engineer

Concero

Irving, Texas, United States

Irving, Texas, United States

Über

We are seeking a highly skilled and motivated IT Infrastructure Engineer to oversee the company's IT infrastructure, ensuring its stability and efficiency while engineering effective solutions. This role combines hands?on execution with engaging external technology partners, as needed, to help implement and embed our IT standards within a portfolio company. The IT Infrastructure Engineer is also responsible for supporting gap assessments by identifying where a portfolio company does not meet a given standard and helping to address and close those gaps. Additional responsibilities include building projects such as implementing audio visual solutions for conference rooms and other workspaces, meeting building security requirements including access control and camera systems, addressing low?voltage needs, and installing network equipment, printers, and other technology equipment as required. They possess excellent interpersonal and communication skills, both oral and written, and can articulate ideas to both technical and non-technical audiences. Responsibilities
Engineer and maintain IT systems and infrastructure. Create and maintain IT infrastructure roadmaps. Research and evaluate new infrastructure technologies and services, performing PoCs and pilots where appropriate. Collaborate with DevOps, Service Delivery, and Cyber Security teams to design infrastructure that meets performance, reliability, and security requirements. Deliver internal training or knowledge sharing sessions on infrastructure tools and processes. Provide infrastructure impact assessments for proposed changes and new applications. Provide technical input on RFPs and vendor selection related to infrastructure services and solutions. Maintain awareness of emerging infrastructure trends and recommend adoption where beneficial. Participate in governance forums or CABs as needed to represent infrastructure interests and risks. Act as a subject matter expert for infrastructure topics to IT leadership and business stakeholders, advising on feasibility and risk. Assess, plan, and execute the transition of network infrastructure to align with company standards. This includes hardware, software, and network configuration. Work closely with internal and external stakeholders, including IT teams, vendors, and new company representatives, to ensure successful project execution. Identify and mitigate potential risks and issues related to the onboarding and transition process. Create and maintain comprehensive documentation for all projects, including project plans, network diagrams, system documentation, architecture diagrams, transition procedures, and standard operating procedures. Perform Layer 2 and Layer 3 network troubleshooting and optimization to ensure seamless communication across devices and applications. Coordinate with ISPs to address connectivity issues and oversee circuit upgrades or installations. Train end users in the use of equipment and software. Perform system administration for various enterprise tools and platforms. Qualifications
Minimum 5 years of experience in an IT services support role. In-depth knowledge of network infrastructure, including routers, switches, firewalls, and wireless networks. Strong PowerShell experience preferred. Strong Office 365 administration experience preferred. Strong Azure and Windows Server experience. Strong knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies. Strong knowledge of MS Active Directory infrastructure. Familiarity with IP Telephony and cell phone technology. iOS experience preferred. Excellent analytic and problem-solving skills. Capable of working independently with minimal supervision. Additional Information
This position requires travel to customer locations and customer sites across the U.S. 10-15%.
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Irving, Texas, United States

Sprachkenntnisse

English

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