Dieses Stellenangebot ist nicht mehr verfügbar
Sales Account Manager
Specialty Product Technologies
- Raleigh, North Carolina, United States
- Raleigh, North Carolina, United States
Über
Cultivate and deepen relationships with key account holders
Engage with stakeholders within key accounts, building trust and understanding their business dynamics
Organize regular check-ins, ensuring we remain top-of-mind as their trusted partner
Identify mutual growth opportunities, sharing best practices and industry insights to add value beyond standard transactions
Address concerns, queries, or challenges promptly, demonstrating our commitment to the partnership
Conduct regular reviews and strategic planning with key accounts
Schedule quarterly or bi-annual strategic review sessions, assessing performance metrics and identifying areas of improvement
Co-create actionable roadmaps with clear objectives and KPIs to achieve shared goals
Gather feedback directly from key accounts, ensuring our solutions remain aligned with their evolving needs and priorities
Forecast future needs and potential challenges, leveraging our expertise to provide proactive solutions and recommendations
Support Outside Sales Team (30%)
Assist the outside sales team in day-to-day maintenance of existing accounts
Coordinate internally to ensure timely and accurate order processing, addressing any discrepancies or issues promptly
Act as a liaison between the outside sales team and other internal departments such as finance, logistics, and customer service
Monitor account health metrics, flagging potential issues to the outside sales representatives and proactively addressing minor concerns before they elevate
Serve as a point of contact for outside sales regarding product information, order processing, and account management
Streamline communication channels, ensuring queries from the sales team are routed to correct departments and addressed swiftly
Provide a feedback loop, collecting insights from the sales team about market trends, competitor activities, and customer feedback, and relay this information to relevant internal teams
Continuous Improvement & Problem-Solving
Implement the Fortive Business System (FBS) tools and methodologies to drive operational excellence and continuous improvement in the sales process
Engage in regular training and upskilling sessions to stay updated on FBS methodologies
Facilitate brainstorming sessions, using FBS principles, to identify bottlenecks and provide innovative solutions
Qualifications
3- 5 years of experience in sales or account management, with a proven track record of success in key account growth
BS Business or related field
Exceptional interpersonal and communication skills
Strong analytical, problem-solving, and organizational skills
Proficient in CRM software and Microsoft Office Suite
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.