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Desktop Support TechnicianThe Reynolds and Reynolds CompanyCollege Station, Texas, United States

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Desktop Support Technician

The Reynolds and Reynolds Company
  • US
    College Station, Texas, United States
  • US
    College Station, Texas, United States

Über

Job Description As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems.
While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications.
Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems.
We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field. You must be a self-starter and goal-driven team player with solid organizational skills, excellent customer service skills through verbal and written communication, and a keen attention to detail.
Training You will be provided with training for all aspects of the job regarding Reynolds based products. Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training. Additional training resources and opportunities are available for self-starting individuals wishing to excel.
Requirements
Must be able to identify colors necessary to terminate and inspect Cat 6 cables
Must be willing and able to sit at desk or be on your feet and walk for entire duration of shift
Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing
2-year IT degree or equivalent experience
A+ Certification is a plus
Must have a flexible work schedule with ability to work evenings or weekends with travel as needed
Must have a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
Benefits
Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Paid vacation, sick days, and holidays
Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of training, eligible associates may work-from-home up to two days per week.
Referral bonuses
Professional development and training
Promotion from within
Associate discounts for cell phones, cars, computers, entertainment, and much more
An onsite dining facility offering complimentary breakfast and lunch
A fitness center
An onsite medical center
A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation
Reynolds promotes a healthy lifestyle by providing a non‑smoking environment
Reynolds and Reynolds is an equal opportunity employer
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  • College Station, Texas, United States

Sprachkenntnisse

  • English
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