Information Technology (IT) Support Specialist6AM City • Virginia, Minnesota, United States
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Information Technology (IT) Support Specialist
6AM City
- Virginia, Minnesota, United States
- Virginia, Minnesota, United States
Über
What You'll Do
Day‑to‑day support of assigned offices and jobsites.
Provide end‑user support and problem resolution for desktop, laptop, printers, and software applications.
Use the trouble‑ticketing system to document work and communicate with clients.
Work with end users of all technical levels.
Implement, configure, coordinate, control, maintain, troubleshoot, secure, monitor usage, and develop specialized systems and operational procedures.
Project manage new jobsite setups: assess IT requirements, order and implement circuits, order equipment, and provide ongoing support.
Other duties may be assigned as needed.
What You'll Need to Be Successful
Team player with effective communication and customer service skills.
Ability to manage multiple tasks in a fast‑paced environment.
Working knowledge of networking, Active Directory, Storage Area Network, virtual machines, and Disaster Recovery.
Proficiency with Microsoft operating systems and productivity tools.
Experience with Cisco network equipment is a plus.
Ability to follow direction and work independently.
Excellent written and oral communication skills; exceptionally detail oriented.
Experience in dynamic fast‑paced team environments.
Follow‑up system to ensure timely handling of information requests.
Discretion and sensitivity with confidential information.
Self‑starter who prioritizes issues and manages user expectations.
Experience in a multi‑organization environment.
Industry knowledge in engineering and construction is desired.
System administration and support experience is desired.
Proficiency with Microsoft Office; Oracle preferred.
Ability to prioritize and adapt to changing requirements with a positive attitude.
Excellent interpersonal skills when interacting with employees, vendors, and clients.
What You Bring to Us
Associate degree in Information Technology, Computer/Information Science, or related discipline.
Minimum 3 years of practical IT experience (education, training, or experience may be combined).
Travel
Up to 20% travel.
Working Conditions
Office environment: sitting, standing, walking, typing, carrying, pushing, bending; indoors with fluorescent lighting and air conditioning.
Noise level low to medium, louder on job sites.
Occasional lifting up to 30 lbs.
ADA compliant; reasonable accommodations provided.
Benefits
ESOP – Employee Stock Ownership
401(k)
Annual bonus program based on performance, profitability, and achievement
17 paid time off days per year plus 10 paid holidays
Medical, dental, vision insurance
Term life, AD&D insurance, and voluntary life insurance
Disability income protection insurance
Pre‑tax flexible spending plans (health and dependent care)
Charitable giving match through Rosendin Foundation
Equal Opportunity Employer Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are made regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age, or any other protected category under applicable law.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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