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Desktop Support SpecialistARK Solutions, Inc. • Wilmington, North Carolina, United States
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Desktop Support Specialist

ARK Solutions, Inc.
  • US
    Wilmington, North Carolina, United States
  • US
    Wilmington, North Carolina, United States
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Über

The Desktop Support Specialist (DSS) support in-house teams and responding person to helpdesk tickets.
Role Description:
Respond to help desk tickets.
Work with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, computer conferencing systems, and administrative systems.
Build and configure new user workstation equipment (PC, desktop image, phone, peripherals, software, user accounts).
Troubleshoot basic network, software, and printing problems.
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  • Wilmington, North Carolina, United States

Sprachkenntnisse

  • English
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