Medical Assistant
Old Dominion University
- Norfolk, Virginia, United States
- Norfolk, Virginia, United States
Über
Triage of incoming patients by obtaining vital signs, chief complaint, reconcile medication list, reconcile allergies and prepare patient for the visit. Assists physicians with examinations, minor surgeries, diagnostic procedures, and treatments. Prepare exam rooms for patient visits, restocking of the clinical area and exam rooms. Sterilize instruments when used and maintain medical equipment. Assist patients with completing required forms. Respond to questions from patients, family members, faculty/residents, other health care providers in a timely and professional manner. Patient phone calls should be answered on the same day they are logged in, before leaving for the day. If patient is not home at the first attempt, a notation should be made in the medical record. All patient conversations must be documented in the electronic medical record. Obtain all pertinent records and tests relating to the current visit and scan information into the patient's electronic medical record. Reviews patient charts prior to appointment to ensure proper documentation/authorization is on file. Document interventions in the electronic medical record. Review the chart for completeness, test results and billing. Schedule all patient referrals to include physical therapy and other diagnostic testing. Respond to incoming calls relating to patient care and document appropriately in the electronic medical record. Obtain prior authorizations for required medications. Responsible for reviewing opioid treatment agreement with all new and existing patients Responsible for notifying patients when their prescriptions are ready for pickup. Assist with Urine Drug Screenings: collection process & assuring chain of custody. Follow EVMS protocols related to infection control, environmental safety and patient confidentiality. Complete annual recertification for OSHA, Blood Borne Pathogens, Compliance, Respiratory FIT and IT policy. Maintain current CPR certification. MA staff is required to fill in for other clinical staff during vacations and illness and perform other duties as assigned by physicians or supervisors. Participate in all staff meetings, education lectures and quality improvement activities. Perform other duties as assigned.
ADHERE TO EVMS MEDICAL GROUP CARE COMMITMENTS:
We will be COURTEOUS
We will welcome you with a smile We will state our name and yours when available If we are unsure of your needs we will ask if you need help We will assist you in reaching your next destination
We will be ACCOMMODATING
We will protect your privacy and dignity by knocking before entering a room and not discussing private matters in public We will solve problems within our authority. If we can't solve it, we'll find someone who can We will respond quickly, and we'll explain delays We will keep your surroundings as pleasant as possible, including keeping noise to a minimum
We will be RESPECTFUL
We will include you in our conversations We will be attentive, genuine and positive We will take the time to be courteous and considerate We will involve you in decisions that concern your care
We will be EXPLICIT and help you understand
We will take the time to listen and give our full attention We will make explanations brief and easy to understand by using language you can understand We will make sure you have the information you need We will explain what we are doing and why we are doing it
Qualifications Minimum Qualifications and Skills:
Completion of a Medical Assistant program and certification (CMA or RMA) is required, or ability to obtain certification within 90-days of employment. Equivalent military training will be accepted. Completion of BLS class and re-certify every 2 years. Ability to make professional decisions under the supervision of the physicians and licensed nurses.
Preferred Qualifications:
Experience in a "fast paced" ambulatory setting is desirable, but not essential. Ability to balance multiple priorities and tasks.
Location: US-VA-Norfolk
Sprachkenntnisse
- English
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