Software Engineering Manager, Commerce Shopping Quality Journey Orchestration

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day.

As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

With your extensive technical expertise you take initiative to independently design and implement new systems, designing, implementing, and testing multiple features with little or no direction from tech lead or manager. You collaborate with key stakeholders to determine future direction of work.

As a Software Engineering Manager within the Journey Orchestration and Autorater (JOAA) team, you will architect the Shopping Quality Flywheel. You will focus on understanding AI quality, detecting root causes of regressions and driving improvements through advanced response orchestration. You will leverage LLM-based autoraters to define success, providing high-velocity, low-cost proxies for critical user metrics. Your core responsibilities encompass direct technical leadership for complex LLM workflows, defining a strategic outlook for a sub-team within JOAA and driving cross-functional alignment.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $207000 - $301000 (USD) + 20% bonus target + bonus + equity + benefits.

Responsibilities include setting and communicating team priorities that support the broader organization's goals, aligning strategy, processes, and decision-making across teams, setting clear expectations with individuals based on their level and role and aligned to the broader organization's goals, meeting regularly with individuals to discuss performance and development and providing feedback and coaching, developing the mid-term technical outlook and roadmap within the scope of your (often multiple) team(s), evolving the roadmap to meet anticipated future requirements and infrastructure needs, designing, guiding, and vetting systems designs within the scope of the broader area, and writing product or system development code to solve ambiguous problems. You will also review code developed by other engineers and provide feedback to ensure best practices.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.