Center Operations Director

The Center Operations Director is responsible for managing the day-to-day operations of the center(s), ensuring that all administrative functions are efficient and effective. This individual will work closely with clinical staff, administrative staff, and internal Lighthouse departments to maintain a high level of learner and employee experience, ensuring the mission is delivered and business results are achieved. The Center Operations Director is responsible for ensuring compliance with healthcare regulations, managing budgets, and overseeing employee engagement.

• Operational Management
• Staff Planning and Management
• Financial Management
• Learner Experience & Clinical Care
• Compliance & Risk Management
• Strategic Planning & Development
• Community Engagement & Marketing
• Technology & Systems Management
• Data Analysis & Reporting
• Collaboration with Clinical Leaders

Education & Experience

• Bachelor's degree in healthcare administration, Business Administration, or a related field (master's preferred).
• Minimum of 5-7 years of experience in healthcare management or clinic/physician practice or behavioral health operations.
• Previous experience in leadership or management role, preferably in a medical or clinical environment.
• Knowledge of healthcare industry regulations, policies, and best practices. Preferably in behavioral health or ABA services

Skills & Abilities

• Strong leadership, management, and interpersonal skills.
• Exceptional critical thinking skills combined with a strong ability to engage and motivate staff.
• Excellent organizational and time management abilities.
• Proficient in budgeting, financial analysis, and cost management.
• Knowledge of electronic health records (EHR) systems and medical billing software.
• Ability to manage multiple priorities and make decisions in a fast-paced environment.
• Effective communication skills, both written and verbal, interact with staff, patients, families, and external stakeholders.

• This role is typically performed in an office and clinical/ABA Therapy setting.
• Occasional evening or weekend work may be required based on job requirements.
• Some travel may be necessary for meetings or visits to other locations.