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Desktop Support Specialist
Qualified Recruiter, LLC
- Tewksbury, Massachusetts, United States
- Tewksbury, Massachusetts, United States
Über
Tewksbury, MA (Onsite) We are looking for motivated people who want to grow their careers in IT. We are hiring a
Desktop Support Technician
to support one of our valued clients in Andover, MA. You will help employees with their computers, printers, and other workplace technology.
What You Will Do:
Fix computer software issues
Set up new computers and move or replace existing ones (Installs, Moves, Adds, Changes)
Load and update computer images
Recover and track computer equipment
Tag and manage IT assets
Support printers and related devices
Help users at the Client Center (Tech Bar)
Update tickets and records in IT service systemsPerform other IT support tasks as needed to keep users satisfied
What We’re Looking For:
Some experience in Desktop Support is helpful, but
training is provided
for entry-level candidates
Basic knowledge of computer imaging
Experience handling IT issues and changes
Familiarity with tools like ServiceNow, Bomgar, LapLink, and Secure Disk Wipe is a plus
Preferred (Nice to Have):
Experience managing computer inventory
Job Requirements:
Must live close to Tewksbury, MA and be able to work onsite
Must be a
U.S. citizen
(required for a government contract)
Must be able to lift up to 40 pounds
Must be able to stand or walk for long periods
Must be able to use stairs or ramps
Must be comfortable kneeling or working under desks and in tight spaces
What’s Important to Us:
You communicate clearly, both in writing and speaking
You can work on your own and also as part of a team
You want regular feedback and opportunities to grow in your career
You value working with respectful, ethical coworkers and clients
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Sprachkenntnisse
- English
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