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Business Analyst II
Crane Worldwide Logistics
- Houston, Texas, United States
- Houston, Texas, United States
Über
Job Responsibilities
Project Ownership: Take ownership of integration projects from initial planning through go‑live, validating and refining project plans while driving execution across all phases.
Story Management: Create and maintain detailed Jira stories for the development team, ensuring work is clearly defined and stays ahead of team velocity to prevent delays.
Team Coordination: Orchestrate activities across developers, operations teams, and client resources throughout the project lifecycle (discovery, development, testing, deployment).
Agile Participation: Participate in daily standups with broader BA and developer teams, providing project updates and coordinating dependencies.
Stakeholder Management & Communication
Status Reporting: Provide weekly project status updates to internal stakeholders (sales, account management) and clients, ensuring transparency and preventing communication gaps.
Client Engagement: Ensure client responsiveness during discovery and testing phases, escalating unresponsiveness or delays to appropriate stakeholders and management.
Scope Management: Identify and address scope misalignments early, working with clients to clarify requirements and involving sales and management when needed.
Risk Management: Proactively identify project risks, communicate concerns to stakeholders, and elevate issues to management with recommended solutions.
Technical Analysis & Requirements
Gap Analysis: Perform detailed technical gap analysis of client requirements against system capabilities, identifying integration scope and complexity.
Data Mapping: Create field‑by‑field paper mappings for EDI transactions, XML, JSON, and text file formats that developers will use for implementation.
Requirements Documentation: Work with Client Solutions Managers to gather and document detailed integration requirements during discovery phase.
Developer Collaboration: Partner with the development team throughout the build phase to answer questions and clarify mapping specifications.
EDI Expertise: Leverage knowledge of EDI standards (ANSI X12, EDIFACT) and integration formats to design effective solutions.
Quality Assurance & Testing
Operations Alignment: Secure operational team buy‑in and support for User Acceptance Testing (UAT) phase.
Testing Coordination: Coordinate UAT activities with clients and operations teams, ensuring proper test coverage before production deployment.
Quality Validation: Perform quality assurance testing on integration builds before production release.
Process Management
Meeting Facilitation: Develop and lead internal and external meeting agendas, applying project standards consistently.
Documentation: Prepare reports, flow diagrams, and project documentation to support implementation and knowledge transfer.
Continuous Improvement: Review project outcomes and identify opportunities for process optimization.
Other duties as assigned
Other Skills & Abilities
EDI Knowledge: Extensive understanding of EDI standards (ANSI X12, EDIFACT) and working knowledge of XML, JSON data formats.
Data Mapping: Ability to translate business and technical requirements into detailed field‑by‑field data mappings.
Project Management: Strong organizational skills with ability to manage multiple concurrent projects and maintain team velocity.
Stakeholder Management: Proven ability to manage expectations, communicate proactively, and navigate competing priorities across multiple stakeholder groups. Logistics industry knowledge (freight forwarding, warehousing, customs brokerage).
Problem‑Solving: Strong analytical skills with ability to identify issues early and develop solutions independently.
Communication: Excellent written and verbal communication skills for both technical and non‑technical audiences.
Agile Execution: Ability to work within agile frameworks, create actionable stories, and drive work to completion against target dates.
Team Collaboration: Works effectively with cross‑functional teams while taking ownership of project outcomes.
Judgment & Escalation: Demonstrates sound judgment in knowing when to resolve issues independently vs. when to elevate to management.
Integration experience in retail, government, high tech, or energy verticals.
SQL or other programming language experience.
Experience with integration platforms (Boomi, Sterling Integrator, Informatica).
Physical Requirements
Talking, hearing and using hands to operate computer equipment.
Vision abilities required by this job include close vision and the ability to adjust focus.
Job may require extended sitting or standing, use of standard office equipment.
Education & Experience
Bachelor's degree in Business, Information Systems, Supply Chain, or related analytical field preferred.
5+ years logistics industry experience.
Minimum 5 years of Business Analysis experience.
Demonstrated experience managing projects with multiple stakeholders.
Experience coordinating development teams and driving technical implementations.
Proven track record of delivering integration projects on time.
Logistics operations experience (freight forwarding, warehousing, customs brokerage).
Experience managing client expectations in consulting or implementation environments.
Certification & Licenses
Professional certification in Project Management (PMP, CSM) or Business Analysis (CBAP) preferred.
Benefits At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:
Quarterly Incentive Plan
136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
Excellent Medical, Dental and Vision benefits
Tuition Reimbursement for education related to your job
Employee Recognition and Rewards Program
Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
Employee Discounts
Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Sprachkenntnisse
- English
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