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Sales Manager

Ascent Hospitality

Mobile, Alabama, United States

Mobile, Alabama, United States

Über

Overview Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions. We focus on people and memorable experiences for all team members and guests. We seek individuals who work well together for a unified purpose. For our leadership, we look for accomplished individuals with a passion to serve others, strong communicators who understand needs, and trendsetters who excel at challenges and change. If this describes you, consider joining our Team. Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as Sales Manager . Benefits Competitive Salary Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options 401k with employer MATCH Paid PTO Uniforms Provided for most positions Team Member Hotel Discount Program Essential Functions Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letters, and direct mail per company guidelines Cultivate lead sources of sales through direct sales calls, weekly visits to designated calendar targets within your territory, and follow-up calls, including cold calls Focus on proactive selling and reactive selling with individual and group goals Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status Develop a strategic account plan for the demand generators in the market Provide customer intelligence evaluating market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations Develop partnerships with local organizations to increase brand/product awareness; participate in local, regional and national tradeshows and client events Review STAR and competitive shopping reports to maintain awareness of the hotel's market position Research competitors' sales strategies to identify ways to grow occupancy and RevPAR and increase market share Attend sales strategy meetings to input on weekly and overall sales strategy Suggest innovative marketing ideas and deploy strategies to grow market share Serve as the sales contact for the General Manager, Regional Sales leaders, and guests Serve as hotel authority on sales processes and contracts; participate in sales calls with Sales and Marketing team to acquire or close business Identify public relations opportunities and coordinate activities to augment the overall marketing communication strategy Support the General Manager by coordinating crisis communications Execute and support Customer Service Standards and the hotel's Brand Standards Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence) Provide exemplary customer service to drive satisfaction and loyalty by assisting customers before and during their program/event Perform other duties as assigned to meet business needs Specific Job Knowledge, Skills and Abilities Provide professional and courteous guest service Good time management skills and ability to work with minimal supervision Good organizational skills, the ability to multitask and strong attention to detail Ability to understand and follow verbal/written instructions and communicate both verbally and in writing; demonstrated business communication skills Maintain a positive and professional attitude when interacting with clients Excellent interpersonal skills Highly responsible, reliable, and ethical Proficiency in Microsoft Office applications One to two years of experience in the hotel industry, business management or similar discipline required Previous hotel sales experience preferred, but not required A valid Driver’s License and reliable transportation to meet with clients Physical Demands Must be able to sit for long periods, use hands and fingers repetitively, view computer screens for long periods, use office equipment, reach with hands and arms, and stoop, kneel or crouch; frequently walk, climb stairs, talk and hear Regularly lift and/or move up to 10 pounds; frequently up to 25 pounds; occasionally up to 50 pounds; capable of close, distance, and color vision Able to operate in mentally and physically stressful situations Qualification Standards High school education is required; college education is preferred Must have prior experience in a Sales Manager or Supervisor role Must be able to effectively lead and motivate a team EEO Employer
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Mobile, Alabama, United States

Sprachkenntnisse

English

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