Applications Analyst I - Facilities ManagementCollier County Realty Corp • Naples, Florida, United States
Applications Analyst I - Facilities Management
Collier County Realty Corp
- Naples, Florida, United States
- Naples, Florida, United States
Über
Analyzes, develops, implements and maintains software solutions designed to increase productivity, workflow, capabilities, efficiency and effectiveness of an assigned business unit's programs, services and administration. Work involves meeting with users/customers, analyzing and defining system needs; using software programs and applications; and implementing, documenting and maintaining applications. Work also involves performing project management for assigned applications projects. Provides complex professional and technical support to an assigned business unit. Essential Functions
Provides support for technical systems that increase productivity, workflow, capabilities, efficiency and effectiveness of a business unit. Provides support and software solutions for assigned County information system programs and applications, which may include Web applications, in-house developed business applications, and/or applications purchased from vendors; performs work from development through maintenance, troubleshooting and upgrades/modifications. Defines requirements, develops specifications and documents processes for new software applications and modifications to existing software; meets with users/customers to define user needs; analyzes business functions and work processes; determines technical needs; identifies system compatibility and capacity issues; identifies hardware and other equipment needed to support programs. Tests new software applications and/or modifications/upgrades; prepares and maintains system/program documentation; tests prototype applications and works through operational problems; installs and configures software/applications; establishes user access levels and security protocols; designs, writes and maintains GIS script programs. Changes the configuration of information systems in accordance with direction and modeling driven by business processes; fully tests changed performance of system and its impact on other systems; documents configuration changes per IT standards and coordinates changes with IT production control staff. Provides training, support and assistance to users; responds to user demands, questions and requests for assistance; provides information and explanations regarding software and applications. Troubleshoots assigned programs/applications; resolves software, operating system and network issues; initiates and participates in system upgrades. Performs project management duties for assigned software/applications projects, including defining scope, milestones and sequence, creating deadlines, documenting status and preparing reports. Designs, develops, tests and maintains databases for assigned applications; assists Database Administrator with monitoring performance; ensures data integrity and manages data transfers, migrations, conversions and connections. Implements GIS data methodologies and digitizing/quality control for source documents and maps; maintains GIS data as required. Prepares requests for proposals; defines system specifications and technical requirements; reviews vendor responses and provides vendor recommendations; performs contract administration and coordinates development, implementation and maintenance work with vendors. Minimum Qualifications
Associate degree required. Two (2) years of related experience directly related to the assigned business unit’s technical systems and programs. Candidates without a related degree should possess an additional two (2) years of related experience. Fingerprinting required.
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Sprachkenntnisse
- English
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