GROUP SALES COORDINATORCrescent Hotels & Resorts • Virginia Beach, Virginia, United States
GROUP SALES COORDINATOR
Crescent Hotels & Resorts
- Virginia Beach, Virginia, United States
- Virginia Beach, Virginia, United States
Über
Benefits
Highly competitive wages
An exceptional benefit plan for eligible associates & their family members
401(k) matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members
Marriott Employee Room Rate Discount Program
Responsibilities
Enter, maintain, and update group room blocks in the property management and reservation systems
Monitor group pick-up and communicate updates to the Sales and Revenue teams
Process and manage group rooming lists, reservations, and changes prior to arrival
Coordinate with Front Office to ensure accurate group arrival preparation and room assignments
Review and manage group billing, routing, and payment instructions in accordance with contracts
Assist with group master account setup and ensure accurate folio routing and charges
Track group inventory and ensure room blocks are managed in accordance with hotel revenue strategies
Communicate directly with meeting planners regarding rooming lists, reservations, and billing details
Ensure all group reservations are entered accurately and deadlines are met
Maintain organized group files and documentation to support internal audits and reporting
Provide administrative support to the Sales team as needed to ensure successful group execution
Perform any other job-related duties as assigned
Preferred Qualifications
Self‑starting personality with an even disposition
Maintain a professional appearance and manner at all times
Be able to effectively communicate with guests and team members
Must be willing to “pitch‑in” and help co‑workers with their job duties and be a team player
Ability to effectively deal with internal and external customers; previous hotel reservations or group‑housing experience preferred
Experience with CI/TY, Lightspeed PMS, and MARSHA reservation systems strongly preferred
Strong attention to detail, organization, and customer service skills
Ability to manage multiple priorities in a fast‑paced hospitality environment
Performance Standards Customer Satisfaction: Our customers are what we are about. A key to a positive guest experience is positive interaction with staff; you should remain professional at all times and treat guests and colleagues with courtesy and respect.
Work Habits: Maintain a high level of professionalism, dress code, grooming, punctuality, and attendance. Adapt to changes, learn new skills, solve routine problems, and ask for help when needed.
Equal Opportunity Employer Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities We are required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.