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DME Sales Coordinator I (Entry-Level)
Westside Medical Supply
- Rochester, New York, United States
- Rochester, New York, United States
Über
Location: Gates Position Type: Full-Time, In-Office Position
Westside Medical Supply is looking for a dependable and motivated individual to join our growing team as a DME Sales Coordinator I. This is an excellent entry-level opportunity for someone who enjoys customer service, organization, and working in a fast-paced office environment.
In this role, you will help support the coordination and processing of durable medical equipment orders while working closely with patients, insurance companies, and internal departments to ensure timely service and accurate documentation.
Responsibilities
Answer incoming calls and assist customers with questions regarding orders and equipment
Process new sales orders and maintain accurate account information
Collect and verify customer demographics and insurance information
Verify insurance eligibility and assist with authorization follow-up
Enter and manage orders in Brightree/Nymbl systems
Communicate with customers regarding order updates and next steps
Coordinate with Billing, Sales, Warehouse, and Customer Service departments
Assist with front desk and administrative support as needed
Maintain organized and accurate documentation throughout the sales process
Qualifications
High school diploma or equivalent required
Strong organizational and multitasking abilities
Professional verbal and written communication skills
Positive attitude and willingness to work as part of a team
Ability to learn new systems and processes quickly
Reliable transportation and ability to travel occasionally between Gates and Brighton offices
Preferred Experience
Medical insurance verification
Prior authorization processing
Communication with physician offices
Reviewing medical documentation and chart notes
Understanding insurance guidelines and qualifications
Familiarity with HCPCS and ICD-10 coding
Why Join Westside Medical Supply?
Opportunity for growth and advancement
Supportive and team-focused work environment
Hands‑on training provided
Consistent full‑time weekday schedule
No evenings or weekends
If you are looking to begin a career with a company that continues to grow and make a difference in people's lives, we encourage you to apply today!
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Sprachkenntnisse
- English
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