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Remote Digital Product QA & Fan Experience Associate

NBA

Secaucus, New Jersey, United States

Secaucus, New Jersey, United States

Über

The NBA is seeking a Project Employee in Customer Experience Operations responsible for the quality assurance of NBA and WNBA digital products. The role entails monitoring live games, quality control across platforms, and collaborating with customer support to address fan feedback. Ideal candidates will possess strong research skills, effective communication, and proficiency with tools like Zendesk. This position offers a flexible working arrangement with a focus on improving user experience for sports fans.
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Secaucus, New Jersey, United States

Sprachkenntnisse

English

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