IT Support & Systems AdministratorDroneShield Limited • Warrenton, Virginia, United States
IT Support & Systems Administrator
DroneShield Limited
- Warrenton, Virginia, United States
- Warrenton, Virginia, United States
Über
Our customers are some of the most demanding in the world, including militaries, government agencies, airports, critical infrastructure, law enforcement and many others. The counter drone sector is rapidly changing, with DroneShield being in an arms race against state-backed drone manufacturers globally.
DroneShield’s American operations are headquartered in Washington DC / Northern VA area, home to a growing team of approximately 40 highly skilled professionals. This office plays a critical role in the company’s global success, leading U.S.-focused R&D, sales, and customer support, and working closely with American defense and security stakeholders to deliver mission-critical counter drone solutions tailored to local operational needs.
As one of Australia’s largest publicly listed defense companies and a member of the ASX200, DroneShield is experiencing sustained hypergrowth. Global revenue increased from approximately US$38 million in 2024 to over US$125 million in 2025, representing growth of more than 400% year over year, alongside record profitability and cash flow. The global counter-UAS market is estimated at approximately US$100 billion and remains at an early stage, positioning DroneShield as a global market leader and the only publicly listed pure-play counter drone company worldwide.
DroneShield has grown from just 11 employees in 2017 to more than 450 employees globally today, with continued expansion planned across the United States, Europe, and APAC. The company invests over US$33 million annually in R&D, maintains a global sales pipeline exceeding US$1.65 billion, and continues to scale manufacturing and deployment capacity to meet accelerating demand.
The Washington DC / Northern Virginia office is central to DroneShield’s long-term U.S. strategy - bringing innovation closer to the customer, strengthening domestic capability, and supporting national security, public safety, and critical infrastructure protection outcomes across the United States
About the role
DroneShield is seeking an IT Support and Systems Administrator with relevant experience to join the IT Team and support the U.S. office.
The IT team is responsible for providing excellent end-user experience and services for our staff. They deliver prompt technical support, troubleshooting issues, and ensure the smooth operation of hardware, software, and network systems to minimize disruptions. The team also manages system maintenance, internal applications and drives overall organizational productivity. The IT team must work closely with Engineering and Security teams to maintain a high level of security.
Responsibilities, Duties and Expectations
Provide first point of IT support contact for all U.S.-based staff
Provisioning of workstations for users with various company SOE and requirements
Understanding of up-to-date IT-related security practices
Implementation and configuration of IT hardware and software solutions for end-users
Troubleshoot all ICT related issues
Manage Helpdesk tickets, planning and prioritization, systemically minimizing backlog and ensure operational efficiency
The candidate needs to demonstrate being proactive, ability to work unsupervised, thinking on their feet and doing a wide variety of various tasks
Qualifications, Experience and Skills
Expertise in MS Entra ID and Intune MDM administration and CMMC
Understanding of Windows, MacOS and Linux OS environments
Experience working with backup solutions for on-premises and cloud environments
Troubleshooting experience on corporate hardware, software, printers, digital signage and AV solutions
Proficiency using tools such as PowerShell and Bash
Relevant exposure to incident management tools
Demonstrate an understanding of IT asset management
Prior experience at an MSP is desirable
Prior experience in the U.S. defense industry is desirable
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.