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Policy Administration & Systems Design Lead

Axis Max Life Insurance Limited

Topeka, Kansas, United States

Topeka, Kansas, United States

Über

§ Participating in Evaluation of requirements § Works closely with stakeholders to understand their objectives and translate these into system specifications that guide development and implementation. § Create use cases that illustrate user interactions with the system, ensuring all scenarios are covered. Analysis and Design § Analyze current systems and processes to identify areas for improvement. § Assess the impact of proposed changes on existing systems and processes, identifying potential risks and mitigation strategies. § Facilitate sessions to validate designs with users, ensuring that their feedback is integrated into the final design. § Participate in design review meetings to ensure that solutions align with business needs and architectural standards. § Create and maintain comprehensive documentation, including user manuals and training materials. § Design new processes that align with business goals, incorporating best practices and compliance requirements § Automating workflows ensures that processes run smoothly and consistently, minimizing delays and bottlenecks. Business Requirement writing & Testing and Quality Assurance: § Preparation/Reviewing the BRD and FSD for functionalities to be build § BR & CR writing and FSD review § Testing of functionalities, test plans and conduct user acceptance testing (UAT management) § Develop and execute test plans to validate system functionality against requirements § Ensure that solutions meet business needs and validate system functionality. § Knowledge transfer - Repository creation and management as per plan § Conduct training sessions for end-users on new systems and processes. § Provide ongoing support and troubleshooting for system-related issues § Establish mechanisms for collecting feedback on system performance and usability post-implementation. § Collect feedback post-implementation to identify areas for further enhancement § Stay updated on industry trends and best practices to recommend improvements Adherence to Project calendar § Adherence to submission of Ops deliverables as per project calendar. § Serve as a liaison between business units and IT, ensuring effective communication and understanding. § Product launch requirements handling & go live of the requirements before 3 months of the hit date. § Support project managers in planning and executing projects § Monitor project progress, ensuring alignment with requirements and timelines. § Provide ongoing support and clarification of requirements throughout the project lifecycle Compliance § Strengthen control & compliance of all transactions in POS. § Strengthen reporting of BAP submission § Identification of key process / product parameters having a financial or customer impact § Facilitating deployment of prioritized SIC's § Completion of all SOP's - review by all stake holders (IA, Risk, Compliance and Legal) § No major outage in any other audit Improve Customer & Distributor Experience § Analyze NPS to find gaps and drive improvement People § Strengthen people capability and Growth agenda § Develop second line of resource Cost § Work within the allocated budget, amount saved from last year budget. Desired qualifications and experience: Ø Bachelor’s degree in Business Administration, Information Technology. Preferably with a professional qualification. Ø Knowledge of Life Insurance domain also have knowledge on audit & compliance guideline, preferred. Ø Must have knowledge of Ingenium is & experience in systems analysis, or a related field . Ø Must have a minimum of 5- 6 years in Insurance. Ø Strong analytical and problem-solving skills Ø Excellent communication skills to work effectively with technical teams and business stakeholders. Ø Knowledge of software development lifecycle (SDLC) and agile methodologies is a plus. FOR LATERAL MOVEMENT, Ø Candidates who have a performance rating of G2V2 & have completed 12 months in the current role Ø Candidates who have a performance rating of G3V3 & have completed 18 months in the current role
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Topeka, Kansas, United States

Sprachkenntnisse

English

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