Wireless Sales ManagerOSL Retail Services • Bloomington, Illinois, United States
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Wireless Sales Manager
OSL Retail Services
- Bloomington, Illinois, United States
- Bloomington, Illinois, United States
Über
We champion your professional and personal advancement with a competitive base salary, commissions, quarterly performance bonuses, and extensive employee discounts (up to 50% off wireless services) and RRSP matching. Earn $50‑65k annually (and potential to make more!). Enjoy paid vacation, comprehensive training, and career development opportunities.
Core Attributes
Leadership skills – ability to inspire and guide a team toward achieving sales targets and delivering exceptional customer service
Technical acumen – strong understanding of wireless technology, products, and industry trends to effectively manage and promote sales
Sales proficiency – skilled in implementing sales strategies, setting performance goals, and driving revenue growth
Customer focus – dedicated to enhancing customer satisfaction through attentive service and resolving issues promptly
Communication skills – excellent verbal and written communication abilities to clearly convey information and engage effectively
Problem‑solving skills – capable of identifying issues quickly and developing practical solutions in a fast‑paced environment
Adaptability – flexibility to adapt strategies in response to market changes or operational challenges
Organizational skills – strong ability to manage multiple tasks, prioritize responsibilities, and maintain efficient operations
Responsibilities
Oversee the daily operations of the wireless department, ensuring smooth and efficient service delivery
Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation
Drive sales targets and performance goals by motivating the team and implementing effective sales strategies
Maintain an in‑depth knowledge of all products and services offered and ensure the team is also well‑informed
Monitor inventory levels and ensure all products are adequately stocked and displayed according to company standards
Oversee customer inquiries, resolving issues, and ensuring a high level of customer satisfaction
Conduct regular team meetings to update staff on new sales targets, promotional activities, and operational changes
Analyze sales figures, forecast future sales, and adapt strategies to market trends
Coordinate with the marketing department to implement promotional campaigns and sales initiatives
Ensure compliance with all company policies and procedures as well as legal regulations
Manage the department budget, including labor costs, supplies, and other expenses
Maintain cleanliness and organization within the sales area to provide a pleasant shopping environment
Report to upper management on sales results, potential customer issues, and the overall performance of the department
Various other duties, as needed
Requirements Minimum required: full‑time role that requires flexibility to work various schedules, including days, evenings, and weekends.
Retail management experience in wireless or electronics
Demonstrated ability to drive team performance, sales results, and service quality
Strong communication and presentation skills, essential for effective leadership and customer interactions
Excellent customer service skills, with a proactive approach, attention to detail, and problem‑solving capabilities
Physical ability to lift 30‑50 pounds
Capability to stand or walk for extended periods during shifts
Preferred Qualifications
Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
Experience with recruitment, coaching, HR, and Canadian employment standards
Benefits Competitive base salary, commissions, quarterly performance bonuses, employee discounts up to 50% off wireless services, RRSP matching, paid vacation, comprehensive training, and career development opportunities.
Equal Opportunity Employer We are committed to employing a diverse workforce and are an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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