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Front Office Data Steward & Analytics Lead - CRM OptimizationMizuho Financial Group • Niagara Falls, New York, United States
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Front Office Data Steward & Analytics Lead - CRM Optimization

Mizuho Financial Group
  • US
    Niagara Falls, New York, United States
  • US
    Niagara Falls, New York, United States
Jetzt Bewerben

Über

Role Overview We are seeking a highly skilled professional to transform how Mizuho's Equity Sales & Research Departments manage and leverage data. This role will bridge front office, business operations and technology, ensuring data integrity, optimizing readership analytics, and driving automation through AI and advanced data science techniques. The ideal candidate will combine technical expertise with a strong understanding of CRM systems and business processes to deliver scalable, intelligent solutions. Key Responsibilities Data Stewardship & Governance Own and manage the integrity of CRM data (firms, contacts, subscriptions) across platforms like Prism. Develop automated workflows for: Employment changes and client creation. Contact enrichment for readership hits. Duplicate detection and merging. Data reconciliation between Prism and third-party vendors.
Implement AI-driven tools for data quality checks and anomaly detection.
Readership Analytics & Insights Design and deploy advanced analytics models to extract actionable insights from readership data. Solve embargoed data challenges by automating unmasking processes post-embargo. Build predictive models to identify high-value contacts based on consumption patterns. Integrate readership data from BlueMatrix, Factset, Capital IQ, and other sources into CRM for real-time visibility.
Subscription & Unsubscribe Management Automate unsubscribe workflows using AI/NLP to interpret client intent from unstructured emails. Create self-service tools for clients to manage subscription preferences. Reduce manual intervention and improve client experience through intelligent routing and categorization.
Sell-Side Contact Identification Develop systematic processes and machine learning models to identify and block sell-side contacts. Collaborate with business teams to enforce compliance and maintain accurate segmentation.
Email Delivery & Monitoring Implement robust monitoring and alerting systems for BTS email transfers to SendGrid/Datazoic. Use AI-driven anomaly detection to identify delivery failures and bounce patterns proactively.
Required Skills & Qualifications Proficiency in Python or similar programming languages for automation and data processing. Strong knowledge of AI/ML techniques for data cleansing, predictive analytics, and NLP. Experience with data science workflows, including ETL, modeling, and visualization. Deep understanding of CRM systems (e.g., Prism) and integration with third-party platforms. Expertise in data governance, stewardship, and quality assurance. Analytical mindset to translate complex data into actionable business insights. Ability to work closely with research, sales, and IT teams to align data strategy with business goals. Salary & Benefits The expected base salary ranges from $150,000 to $200,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and certifications. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. Working Arrangement Mizuho has a hybrid working program with varying opportunities for remote work depending on the nature of the role, department needs, and local laws and regulatory obligations. Some roles may have greater in-office requirements. EEO Statement We are an EEO/AA Employer - M/F/Disability/Veteran. We participate in the E-Verify program. We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law.
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  • Niagara Falls, New York, United States

Sprachkenntnisse

  • English
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