QA Training Specialist
RISE Services Inc
- Phoenix, Arizona, United States
- Phoenix, Arizona, United States
Über
Training Specialist Responsibilities:
Acts as liaison between teams to assist in the identification of program issues, determine best practices solutions and organize resources to address issues
Works with management team to identify issues and formulate necessary quality improvement training
Recommends specific solutions and training necessary to maintain quality standards
Facilitates corrective and preventive actions as needed
Performs quality audits for all RISE facilities in Arizona
Coach, train and mentor employees, providing positive input and team building based on respect, cooperation, and competency
Maintain and manage the state training calendar, state training reports, training OLCR portal compliance
Assist district leadership when backlogged on trainings for staff
Oversee onboarding and vetting of all new trainers with assist from district leadership
Facilitate all new supervisor trainings, and advance principles of supervision
Expert and advice on all training requirements from stakeholders and contracts
Qualifications and Requirements:
Must have demonstrative written and verbal communication skills adequate to the specific job.
Must have a well-rounded background in software applications including Microsoft Office Suite applications. MS Excel advance skills and knowledge of pivot function is a requirement for this role. Candidate must be capable of learning other applications at an administrative level.
Ability to work flexible hours; including on rare occasions evenings and weekends
Self-directed, works with minimal supervision
Must pass background clearance and obtain a Level One Fingerprint Clearance Card
Must meet requirements of RISE vehicle insurance agency to drive RISE vehicles including minimum age requirement of 21 years of age
Preference will be given to anyone that is certified as a trainer in First Aid/CPR, Prevention and Support, Article 9 and DCW – Direct Care Worker Fundamentals
Preference in bilingual Spanish skills both verbal and/or written is desirable
RISE offers competitive salary and excellent benefits that include medical, dental, vision, STD, LTD, FSA, and a 403(b) that includes an employer contribution.
RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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Sprachkenntnisse
- English
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