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Desktop support TechnicianDiamondpickUnited States
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Desktop support Technician

Diamondpick
  • US
    United States
  • US
    United States

Über

Title:
Data Center Technician Location:
Omaha, NE Client: HCL Client Job ID: 1652537BR
Client SPOC:
Devesh Pandey
DP POC: Dinesh Babu T
Bill rate: $34/hr
Job Description
Hardware Installation & Maintenance Install, configure, and maintain servers, storage systems, and network devices Perform hardware diagnostics, preventive maintenance, and replacements Rack, stack, and cable data center equipment as per standards Network Support
Support setup and maintenance of network infrastructure (switches, routers, patch panels) Troubleshoot hardware-level connectivity issues (LAN/WAN, cabling, ports) Coordinate with network teams for upgrades and changes Systems Monitoring & Troubleshooting
Conduct site inspections and regular walkthroughs Monitor system health and performance using tools Respond to outages, alarms, and hardware failures Perform root cause analysis and document resolutions Power & Cooling Management
Monitor power infrastructure (UPS, PDUs, generators) Support HVAC systems and ensure proper cooling Maintain environmental standards (temperature, humidity) Security & Compliance
Enforce physical security and access protocols Ensure compliance with audits and policies Maintain logs and documentation Documentation & Inventory
Track hardware inventory, cabling, and configurations Maintain SOPs and incident records Manage spare parts and coordinate procurement Collaboration & Support
Work with internal teams and vendors Support deployments, migrations, and expansions Handle vendor coordination for repairs (RMA) Upgrades & Optimization
Participate in system upgrades and performance improvements Support infrastructure migration and decommissioning On-Call & Emergency Support
Be available for on-call support Assist in disaster recovery planning and execution
Kindly prioritize this requirement and proceed with the necessary actions at the earliest.
Thank you for your support.
  • United States

Sprachkenntnisse

  • English
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