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Über
Columbus The Global Business Intelligence Program Manager provides critical support to the Global, Regional and Local Customer, Data Center, and Internal Operations Team. Responsible for being the liaison/direct link for GCM to the wider IT and technical services organization (to establish and deliver standardized global account reporting. Lead GCM and client partnership to shape strategic reporting suite for all programs to help harmonize operational standards through business insights management and analytics. Position based with DSV Campus site or virtual location as approved by management due to travel expectations. Key Responsibilities: Responsible for driving 'data first' culture and driving strategic internal and external reporting scope while elevating the data approach for the Global Customer Management (GCM) Team Key member of the GCM Customer Enablement Team with a focus on account standardization and GCM / DSV compliance Drive and facilitate the global strategic planning process (roadmap) for business intelligence and reporting. Leverage BI tools to collect large data sets, interpret data, identify trends and patterns that could contribute to identifying continuous improvement opportunities Own central data lake approach. Design Reports & Dashboards based on business needs (Inherent understanding of operational processes and related flows) Act as senior technical expert ensuring global standardization of reporting. Ensure all reports are online, accurate, and aligned with current business requirements Support continuous improvement and change management lifecycle. Partner with operations to identify, design, and implement requested cases for continuous improvement and innovation initiatives. Alternatively, through data approach, present findings to business leadership for continuous improvement opportunities. Measure and report impact. Embody a passion for continuous learning and development. Attend industry tradeshows and exhibitions to stay current on new tech to improve and drive best-in-class approach. Build, maintain and manage relationships across all levels of the organization and act as the technical interface at global level to operations and appropriate stakeholders on the customer side, understanding their demands Drive reporting connections and performance across all sites globally in the account through continuous auditing, key metric monitoring and escalate any risks/issues Communicate proactively across business units and organizational layers to gain feedback, buy-in and alignment. Guide Business Analysts (BA's) in the field to align and contribute and drive standardization. Challenge assumptions and use project/program management approach to keep leaders engaged Skills & Abilities: Education & Experience: Candidate requires 7+ years' experience in strategy, tactics, development, and facilitation. International management experience preferred Bachelor's degree (Preference for Logistics, Supply Chain, Engineering, Computer Science, Data Analytics, Mathematics, etc.) Computer Skills: Strong knowledge of Business Intelligence (BI) tools (Power BI, MS Fabric, etc.) Ability to operate in Windows OS/Microsoft Suite & Stack. Creating smart connections between the applications. Microsoft Office proficiency required with an emphasis on quantitative analysis (Excel), introducing (Power Automate), interpreting data sets (Excel), creating instructional content (Word) and developing presentations (PowerPoint) Language Skills: Fluent in English. Additional language skills are highly beneficial in global environment. Mathematical Skills: Good mathematical skills Other Skills: Entrepreneurial-minded self-starter capable of working in a fast-paced, dynamic, changing work environment. Can work independently and is pro-active. Demonstratable E2E understanding across sales, strategy, consulting, and supply chain Strong communication and interpersonal skills with ability to influence and collaborate effectively: team player Excellent organizational skills. Ability to multitask and prioritize projects on an ongoing basis. Must demonstrate ability to think strategically and tactically to drive cross-functional initiatives Can demonstrate mediation, problem-solving skills, and quantitative skills to conduct complex analyses with limited guidance Proven interpersonal and leadership skills to develop strong working relationships at all levels/geographies. Presents well at executive level Must have proven track record for meeting or exceeding goals Core Competencies: Leader of Others Accountability Business Acumen Communication / Building Partnership Developing Oneself Developing Others Drive for Results Embracing Change Problem Solving Empowerment Leadership Excellence Leading Change Independent Contributor Accountability Communication / Building Partnership Customer Orientation Developing Oneself Drive for Results Embracing Change Problem Solving Physical Demands: Occasionally Hand & Finger manipulation, Sitting, Handling product and/or packaging materials Frequently Bending Constantly Walking and Standing Ability to Lift/Carry and Push/Pull 21-50 pounds Reach above shoulder, reach outward, squat, or kneel Work Environment: Work is performed primarily in office, vehicles, and outdoor settings, in all weather conditions, including temperature extremes, during day and night shifts. Environment can be fast paced and stressful. The noise level in the work environment is usually quiet in office settings and moderate in other situations. DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Sprachkenntnisse
- English
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