Junior Systems AdministratorCuyahoga Community College • Cleveland, Ohio, United States
Junior Systems Administrator
Cuyahoga Community College
- Cleveland, Ohio, United States
- Cleveland, Ohio, United States
Über
Reports To: Director, Enterprise Application Services
Recruitment Type: External/Internal
Requisition ID: req7128
Employment Type: Full-Time Support Staff
Union Position: Non-Union
Work Schedule: M-F 8:30 AM-5 PM
Number of Openings: 1
Job Description SUMMARY Administers and supports administrative and academic applications across the College. Responsible for the installation, upgrade, maintenance and support of both administrative and academic applications, including their respective database and server environments. Participates in technical strategic planning sessions to ensure that the College is well positioned for the future.
ESSENTIAL FUNCTIONS
Responds to, investigates, and resolves issues reported by end-users for supported applications, the associated backend databases, and all interfaced applications
Monitors and optimizes the performance of all associated server environments
Maintains database and middleware (Weblogic, tomcat, etc.) server software as necessary
Maintains the servers (Windows, Linux, UNIX, etc.) as necessary
Maintains all associated disaster recovery environments
Develops and maintains the necessary troubleshooting documentation
Acts as primary liaison to the associated vendor HelpDesk for issue resolution
Applies security patches as necessary
Provides before, after hours, and weekend support to resolve application issues as necessary
Installs, upgrades, and configures new middleware server software, database software and applications as necessary
Applies software patches and performs major upgrades as necessary
Provides before, after hours, and weekend support for migrations and upgrades as necessary
Identifies and evaluates new tools and solutions for improved application and server management
Identifies cross-training and documentation opportunities
Performs other duties as assigned
REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING
Associate’s Degree in I.T., Computer Science, or related field
Significant related experience may substitute for education
KNOWLEDGE, SKILLS and ABILITIES
Possess knowledge of TCP/IP, Ethernet, firewalls, routing and load balancing
Possess knowledge of database connectivity issues
Ability to effectively complete work assignments independently
Possess working knowledge of systems administration concepts, practices and procedures with the ability to use in varied situations as it pertains to the departmental focus
Demonstrated basic Visio skills
Demonstrated basic Project Management skills
Demonstrated intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
Ability to collaborate, persuade, gain cooperation and acceptance of ideas on significant projects
Ability to collaborate, negotiate and resolve conflicts on major projects
Ability to develop and maintain relationships with key contacts to enhance workflow and quality
Possess strong organizational and time-management skills
Possess excellent written, verbal and interpersonal communication skills
Ability to foster a team environment and work collaboratively
Ability to research and analyze issues and develop solutions
Ability to work accurately with great attention to detail
Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships
Critical thinker with ability to identify and implement efficiencies within daily operations
Possess sensitivity to appropriately respond to the needs of a diverse population
COMPETENCIES CRITICAL COMPETENCIES
Service Focus
Communication
Quality of Work
PREFERRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING
Bachelor's Degree in I.T., Computer Science, or related field
Demonstrated administrative experience with Windows Server (2008, 2012, etc.) and various Linux flavors (RedHat, Oracle for Linux, CentOS, etc.)
Demonstrated experience maintaining Java-based applications
Demonstrated experience with Apache and/or Tomcat
Demonstrated experience with Ellucian Banner and its associated Ellucian applications (Travel and Expense, DegreeWorks, etc.)
Demonstrated experience with relational databases (Oracle, MS SQL, etc.)
Demonstrated experience making sound decisions that affect a work unit or team
KNOWLEDGE, SKILLS and ABILITIES
Possess knowledge of Microsoft IIS, including SSL/TLS certificates
Possess knowledge of authentication methodologies (Active Directory, LDAP, CAS, etc.)
Possess intermediate proficiency with ERP Banner System (or equivalent program)
Possess intermediate proficiency with Blackboard Learn (or equivalent program)
PHYSICAL DEMANDS/WORKING CONDITIONS The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work is performed in a normal, professional office environment;
The work area is adequately lighted, heated and ventilated;
Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type.However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite
Target Starting Salary Range: $50,000 to $60,000 The final offer for the successful candidate is targeted to fall within this range but will be based upon an assessment of internal equity, the unit’s available budget, and the candidate’s qualifications in relation to the minimum and/or preferred job requirement(s).
Equal Opportunity Statement Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
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Sprachkenntnisse
- English
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