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Field IT Support Technician Information Technology Boston, MA

Reynolds & Reynolds Inc
  • US
    Boston, Massachusetts, United States
  • US
    Boston, Massachusetts, United States

Über

Job Description As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle that will be used to travel to our customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system.
Some of the hardware you will be working with is as follows:
Application Servers
PC’s
Cabling
Switches
Printers
Routers
Fiber Converters
Scanners
#LI-Remote
Training You will have an assigned territory and will attend a paid training program in College Station, Texas. The training is primarily a hands‑on familiarization course of the equipment at customer sites and will also teach our policies and procedures.
Requirements
Technical associate’s degree or equivalent work experience
1+ years of technical experience (hardware/networking)
Must be able to lift at least 50 pounds on a consistent basis
Must be able to attend a paid training class in Texas
Must have a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
Good communication skills
Customer service experience
A+ and/or Network+ certified is a plus
Ability to travel, with hotel stays, up to 10% of the time
Benefits
Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Company vehicle for work purposes
Paid holidays, vacation and sick days
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal‑opportunity employer.
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  • Boston, Massachusetts, United States

Sprachkenntnisse

  • English
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