Founding DevOps EngineerRetell AI Inc. • Redwood City, California, United States
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Founding DevOps Engineer
Retell AI Inc.
- Redwood City, California, United States
- Redwood City, California, United States
Über
About the Role As a Senior Software Engineer – Infrastructure, you’ll own our build, release, and runtime foundations. You’ll design and automate deployment pipelines for both cloud SaaS and on‑prem environments, orchestrate containers at scale, and ship reliable releases that meet compliance requirements. You’ll work cross‑functionally with product, security, and customer teams and turn what you learn in the field into reusable platform capabilities.
Key Responsibilities
Own CI/CD end‑to‑end: design, implement, and operate pipelines with blue/green, canary, and phased rollouts; define graceful draining for HA systems.
Architect, maintain, and harden Kubernetes‑based runtime (Docker, Kubernetes, Helm), including multi‑cluster and multi‑tenant concerns.
Manage cloud deployments across AWS, Azure, and GCP and coordinate with on‑prem infrastructure teams; standardize with IaC (e.g., Terraform).
Implement robust observability (metrics, logs, traces), SLOs/error budgets, and automated rollback/one‑click restore.
Partner with compliance to integrate SOC2 / ISO27001 / HIPAA controls into pipelines (artifact signing, SBOMs, change management, access/keys).
Deploy at customer sites (cloud or on‑prem), collaborating with client teams for integration, runbooks, and handover.
Lead incident response & post‑mortems; drive resilience, cost, and performance improvements.
Document release processes and platform conventions; codify best practices into tooling and templates.
You Might Thrive If
Have 3+ years of deep experience with a major cloud (AWS, Azure, or GCP) and container orchestration (Kubernetes, Helm).
Build production‑grade CI/CD with GitHub Actions / GitLab CI / Jenkins (or similar), including complex rollout strategies.
Have shipped both SaaS and on‑prem solutions, navigating networking, security, and environment drift.
Can integrate compliance and security into delivery (secret management, image signing, policy‑as‑code).
Are comfortable with networking fundamentals, security hardening, and performance tuning.
Communicate clearly, move fast in ambiguity, and enjoy being the responsible adult in prod.
Job Details Cash: $200,000 – $300,000
Equity: Offers Meaningful Equity
Location: Redwood City, CA, US (100% Relocation Provided)
US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H‑1B, TN, L‑1, E‑3, F‑1 (OPT/CPT), and O‑1 visas.
Other Benefits
Medical, dental, and vision insurance: 100% coverage.
$70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks.
$200/month wellness reimbursement (gym, fitness classes, etc.).
$75/month phone bill reimbursement.
Compensation Philosophy Best Offer Upfront: Choose from three cash‑equity balance options; no negotiation needed.
Top1% Talent: Above‑market pay (top 5 percentile) to attract exceptional builders.
High Ownership: Small teams, >$1M revenue/employee, and significant equity.
Performance‑Based: Offers tied to interview performance, not experience or past salaries.
Interview Process
Online Assessment: Coding questions on practical problem‑solving (7 days to complete).
Intro Call (15‑20min): Connect with our Founding Recruiter.
Technical Interview (45min): Practical coding session focused on code fluency and system design, with emphasis on DevOps and infrastructure.
Technical Interview (45min): Deep dive into backend chops.
Onsite/Virtual Interviews (2‑3hrs): Practical coding, system design, tools & automation.
Join Retell AI to shape the future of voice automation, building scalable, impactful full‑stack systems that redefine AI‑driven communication.
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Sprachkenntnisse
- English
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